Temporary Customer Advisor - 12 Hours (Witney)

TN United Kingdom; Witney; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a unique retail environment as a Temporary Customer Advisor, where you'll provide exceptional service and assist customers in finding the perfect products. This role involves engaging with customers, managing Omni-Channel orders, and maintaining store standards. You'll be part of a passionate team committed to ethical practices and creating a memorable shopping experience. With flexible shifts and opportunities for growth, this position is perfect for those who thrive in a dynamic retail setting and are eager to learn.

Benefits

Additional holiday days based on tenure

Day off on your birthday

Contributory pension scheme

Cycle to work scheme

Financial planning support

Wellbeing initiatives

Social events

Employee discounts up to 40%

Ongoing training and development opportunities

Qualifications

• Experience in retail and customer service roles.
• Ability to learn product details and communicate effectively.

Responsibilities

• Assist customers with diverse needs and product demonstrations.
• Prepare and manage Omni-Channel orders.

Skills

Retail experience

Customer service experience

Sales experience

Proficient IT skills

Strong listening skills

Teamwork

Attention to detail

Job description

Job Title: Temporary Customer Advisor - 12 Hours (Witney)

Location:

Witney, United Kingdom

Job Category:

Customer Service

EU Work Permit Required:

Yes

Job Reference:

3f5e3bd73a5e

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

What we expect from you:

Join JoJo, a unique retail environment where each store has its own character. Our focus is on building strong relationships with our customers through excellent service. You'll guide, inform, and assist customers in purchasing our products, from maternity wear to baby carriers, ensuring a memorable shopping experience.

In our digital retail world, you'll also handle Omni-Channel orders, including Ship from Store and Click & Collect options, taking ownership of preparing and shipping these orders daily.

A day in the life includes:

• Assisting customers with diverse needs, such as bra fitting or demonstrating products.
• Preparing and liaising on Omni-Channel orders.
• Using digital platforms for continuous learning and skill development.
• Engaging with new products and increasing sales opportunities.
• Listening actively to customer needs and providing optimal solutions.
• Maintaining store appearance and standards.

Work schedule: A typical week involves 3 shifts of 4 hours, with flexibility to adapt to store requirements.

Candidate requirements:

• Retail, customer service, and sales experience.
• Proficient IT skills and quick learner of new systems.
• Ability to learn product details and communicate effectively.
• Self-motivated with a curiosity for learning.
• Strong listening skills, empathy, and understanding customer needs.
• Ability to work harmoniously within a team.
• Flexibility to work in a retail environment open 7 days a week.
• Attention to detail to maintain store standards.

Our culture and values:

• Be a brand ambassador, honest, respectful, and proactive.
• Take ownership and work collaboratively.

Benefits include:

• Additional holiday days based on tenure.
• Day off on your birthday.
• Contributory pension scheme.
• Cycle to work scheme.
• Financial planning support and wellbeing initiatives.
• Social events and employee discounts up to 40%.
• Ongoing training and development opportunities.

About us:

We are a B Corp-certified company committed to ethical practices, sustainability, and high-quality products. Our team is passionate, diverse, and dedicated to excellence and ethical employment.

Our Values:

Creating ethical employment that respects people and the planet, embracing diversity, and fostering a supportive and inclusive work environment.