Temporary Concierge

FPMR Ltd; London; On-site; GBP 60,000 - 80,000; Part time

Job description

PMR provide staff to luxury residential buildings across the UK and are currently seeking temporary staff to join our expanding team!

Should you be looking for additional shifts on your days off or are just looking for part-time work please get in touch.

Hourly rates vary between buildings but generally it will be £12.00 per hour rising to £13.85 per hour where we have clients who pay London Living Wage.

Duties include:

1. To meet and greet the residents, answer enquiries by telephone, email or callers to the front desk.
2. Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
3. To ensure that the highest levels of customer care and service are maintained at all times.
4. Deal effectively with complaints, take the correct action and remain courteous.
5. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
6. Taking appropriate action in the event of an emergency and immediately advising your manager.
7. Responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.

We are seeking candidates who have worked within the 4/5* hospitality sector or have residential block experience or transferrable customer service skills.

Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.