Temporary Communications and Engagement Coordinator

JR United Kingdom; Bradford; On-site; GBP 30,000; Full time

Job summary

A leading utilities business is seeking a Temporary Communications and Engagement Coordinator in Bradford. This role is critical for developing customer engagement strategies and creating compelling content across digital platforms. The position involves collaboration with various teams to ensure effective communication of capital investments and enhance customer experience. The ideal candidate will have strong communication skills, experience in content creation, and proficiency in IT.

Qualifications

• Experience in a communications role is essential.
• Ability to deliver excellent customer service.
• Proficient in IT and design software.

Responsibilities

• Engage digitally with customers and stakeholders.
• Create and manage social media campaigns.
• Support content creation for various communication channels.

Skills

Communication

Videography and content creation

Presentation skills

Relationship building

Customer service

IT proficiency

Tools

Microsoft Software

Job description

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Temporary Communications and Engagement Coordinator, bradford

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Client:

Elevation Recruitment Group

Location:

bradford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Role: Temporary Communications and Engagement Coordinator - Bradford

Salary: £30K (this will be pro rata and paid on an hourly rate)

Contract length: Now until September

Hours: 9am- 5pm Monday- Friday

Position Overview:

Elevation Recruitment are excited to be recruiting for a national utilities business.

To communicate and engage with customers, colleagues and stakeholders and build trusting relationships that keeps the company relevant giving us the freedom to operate and achieve the company ambition.

Responsibilities:

• To engage digitally with customers for our capital programme – making sure we’re always putting customers at the heart
• To champion the customer in all capital projects
• To support the comms and engagement team by creating engaging content and communication plans
• To create and manage paid for social media campaigns to increase awareness of the capital schemes locally
• To help create engaging content to support customer experience initiatives and projects
• To support the comms and engagement team to achieve the wider comms and engagement strategy for the capital programme
• To create engaging video content to visually tell the story about the importance of the investment we’re making
• To support the comms team with research and working with agencies
• To write content for all our channels to help tell the story about how we’re investing in our assets
• To support with audience insight and measurement
• To utilise social media listening tools to support brilliant customer engagement
• To stay up to date with trends and industry news to identify opportunities for content creation and amplification
• To identify and escalate potential issues, working closely with the wider comms team to mitigate them
• To work with the website team to create engaging web content about our capital schemes
• To create regular internal newsletters to keep colleagues up to date with all the great work we’re doing
• To work on projects across the Brand team, providing support, technical knowledge and content development assistance
• To help support wider content and copywriting initiatives when required

Skills and Qualifications:

• Experience of working within a communication role
• Experience of videography and content creation
• Experience of presenting to small or large groups of people
• Great at building relationships
• Experience of working in similar role within house or via agencies
• Ability to deliver excellent customer service
• Proficient in the use of IT, with experience of Microsoft software (essential) and design