Temporary Claims Coordinator

Michael Page (UK); Southampton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A reputable company based in Southampton is seeking a Claims Coordinator to manage the claims process efficiently and ensure high customer satisfaction. The ideal candidate will have strong organisational, communication, and problem-solving skills, alongside previous experience in customer service or administration. This temporary position offers competitive pay with opportunities to gain valuable experience in a supportive work environment.

Benefits

Competitive hourly pay

Opportunity to gain experience in a reputable company

Supportive and collaborative work environment

Qualifications

• Previous experience in a customer service or administrative role.
• Strong organisational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in using standard office software and systems.
• A keen eye for detail and a methodical approach to tasks.

Responsibilities

• Manage the end-to-end claims process, ensuring timely and accurate resolution.
• Communicate effectively with customers, suppliers, and internal teams.
• Maintain detailed records of all claims and correspondence.
• Analyse claims data to identify recurring issues and recommend improvements.
• Provide support to the customer service department in handling claims-related queries.

Skills

Organisational skills

Communication skills

Problem-solving skills

Job description

• Must be available for a temporary contract.
• Must be comfortable with both customer service and administrative duties.

About Our Client

This company are committed to providing efficient and reliable services to their clients, ensuring a high standard of customer satisfaction.

Job Description

• Manage the end-to-end claims process, ensuring timely and accurate resolution.
• Communicate effectively with customers, suppliers, and internal teams to gather necessary information.
• Maintain detailed records of all claims and correspondence.
• Analyse claims data to identify recurring issues and recommend improvements.
• Provide support to the customer service department in handling claims-related queries.
• Ensure compliance with company policies and industry regulations.
• Prepare reports on claims activity for management review.
• Assist with additional administrative tasks as required within the department.

The Successful Applicant

A successful Claims Coordinator should have:

• Previous experience in a customer service or administrative role.
• Strong organisational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in using standard office software and systems.
• A keen eye for detail and a methodical approach to tasks.
• Problem-solving skills and the ability to work independently.

What's on Offer

• Competitive hourly pay
• Opportunity to gain experience in a reputable company.
• Supportive and collaborative work environment.