Temporary Call Centre Representative – Aftersales

Express Recruitment; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Temporary Call Centre Representative for a growing business in Nottingham. This full-time position, Monday to Friday, focuses on delivering exceptional customer service across various queries. There’s potential for a permanent role following the initial temporary period.

Qualifications

• Ability to deal with various customers.
• Previous experience in delivering customer service.
• Friendly and outgoing personality.

Responsibilities

• Provide first-class customer service to customers.
• Handle calls from initial contact through to resolution.
• Offer advice and guidance for customer problems.

Skills

Customer Service

Communication

Problem Solving

Friendly Personality

Adaptability

Job description

• Temporary Call Centre Representative – Aftersales

Temporary Call Centre Representative – Aftersales

Location:

Posted:

2 days ago

Category:

Temporary Jobs

Express Recruitment are extremely proud to be working with a growing business, who believe in providing exceptional services and truly make a difference to their own service users. Our client is looking for a professional Customer Service Advisor to join their friendly Call Centre team. The role provides great variety, with a mixture of telephone and digital queries for the role-holder to resolve.

Our client has a small, fully office-based team in the heart of Nottingham, and they also offer a good work life balance as the hours are just Monday-Friday, 9:00am-5:30pm. Initially, the role starts off on a temporary basis (like a probationary period) however a permanent opportunity is available for the right candidate.

• Provide first class customer service to customers
• Handle a range of calls from initial contact through to resolution
• Offer advice and guidance to customers who have experienced problems
• Use a bespoke services to enter information relevant to resolution
• Identify the most appropriate solution to customer’s queries

Skills & Experience

• Ability to deal with various customers
• Friendly and outgoing personality
• Previous experience of delivering customer service to a high standard
• Able to handle queries from a variety of customers

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you!Your search for a new role has never been so easy, just fill in our contact form onhttps://bit.ly/3NHa9NR or give us a call on0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours:Full Time, Monday–Friday

Salary: Up to £12.21 Per Hour D.O.E

Location:Nottingham

Job Type: Temp to Perm subject to 12-weeks Temporary basis

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency