(Template 2025) Casual Sales Assistant - Flannels

Frasers Group; St Helens; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading luxury fashion retailer is looking for enthusiastic Sales Assistants to join their team in St Helens. Candidates should possess excellent communication skills and be passionate about fashion retail. This part-time role involves delivering exceptional customer service and maintaining store standards.

Qualifications

• Must have a passion for fashion retail.
• Confident, assertive, and professional demeanor.
• Flexible and reliable.

Responsibilities

• Greet and assist customers warmly.
• Process transactions and provide information on offers.
• Maintain a customer-friendly environment.

Skills

Excellent communication skills

Teamwork

Customer focused

Job description

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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

Job Description

To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team

Key Contribution Areas

• To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
• Ask open questions to find out customers needs
• To recommend, select and locate the correct merchandise for the customers needs
• To provide information about in store offers, promotions and store cards
• To receive and process cash and card transactions
• Be aware of latest trends and remain fully updated on product knowledge
• Maintain a customer friendly and customer focused environment at all times.
• Guarantee a high level of customer service at all times.
• Educate and guide customers about Flannels, the brands and the product we sell.
• Offer alternatives and add on sales as and when necessary
• Ensure store standards are complete and the store is prepared for the next trading day
• Comply with all Flannels policies and procedures at all times.
  
  

Qualifications

Skills and Knowledge

• Excellent communication skills
• Able to work effectively within a team environment
• Customer focused
  
  

Personal Qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Fashion conscious and trend aware
• Flexible and reliable
  
  

Additional Information

At Flannels, we live by our core values:

• Think Without Limits – Move fast, take bold action, and bring the team along with you.
• Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.
• Be Relevant – Stay connected to our people, our partners, and the planet.
  
  

This role offers flexible working hours, which may vary from week to week. There may be periods when no hours are available.

We may close this vacancy early if we receive a high volume of applications. To avoid missing out, we encourage you to apply as soon as possible.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Industries

  Retail

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