Temp to Perm Crisis Line Support Worker

Express Recruitment; Nottingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Express Recruitment is seeking a Crisis Line Support Worker for a local charity in Nottingham. You will provide emotional support to survivors of abuse, manage administrative tasks, and arrange appointments. Previous experience in charity work and a compassionate demeanor are crucial for this full-time role, which offers hybrid working options.

Qualifications

• Experience working with survivors of sexual violence or domestic abuse is desirable.
• Previous experience working directly with service users in a voluntary or paid capacity.
• Charity experience highly advantageous.

Responsibilities

• Provide an efficient and effective administrative support to the team.
• Actively listen and directly support survivors of abuse.
• Arrange referrals and appointments.

Skills

Empathetic attitude

Organisational skills

Telephone skills

Administration skills

IT systems knowledge

Tools

MS Office

Job description

c£12.21 / per hour DOE

Posted:

1 day ago

Category:

Temporary Jobs

Deadline:

Express Recruitment are proud to advertise for a local charitable organisation who put their clients at the heart of what they do. We are proud to support our client to recruit their newest Crisis Line Support Worker to act as an office-based emotional support person for recent survivors of abuse.

The successful candidate will be a passionate individual with a range of telephone and administration skills, combined with knowledge of supporting vulnerable survivors of abuse.

Due to the nature of the role, candidates will need to have an Enhanced DBS Check available on the update service or be willing for us to process one on your behalf.

• Provide an efficient and effective administrative support to the team
• Actively listen and directly support survivors of abuse
• Arrange referrals and appointments
• Perform quality control checks

Skills & Experience

• Previous experience working directly with service users in a voluntary or paid capacity
• Charity experience highly advantageous
• Experience working with survivors of sexual violence or domestic abuse desirable
• Empathetic and patient attitude essential
• Great organisational skills, to manage a varied workload
• Working knowledge of IT systems such as MS Office

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you!Your search for a new role has never been so easy, just fill in our contact form onhttps://bit.ly/3NHa9NR or give us a call on0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Full Time, Monday, Tuesday and Thursday, 9:00am-5:00pm, Wednesday and Friday 11:30am-7:30pm (work from home on later shifts)

Salary: c£12.21 per hour DOE

Location: Nottingham City Centre, hybrid working options are available

Job Type: Temp to Perm subject to 12 consecutive weeks in temporary employment

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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