TEMP Tenancy Administration Assistant

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TN United Kingdom
Metropolitan Borough of Solihull
GBP 20,000 - 30,000
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Job description

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Job Reference:

79cc3ac566fa

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13

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Job Title:Temp Tenancy Administrator
Location: B37
Job Purpose:
Provide administrative support to the Tenancy Sustainment Team to ensure efficient housing services and timely letting of vacant properties.
Key Responsibilities:

  • Manage Caseload: Organize and prioritize daily tasks and housing applications.
  • Process Applications: Handle housing register applications and update changes in circumstances.
  • Maintain Records: Keep digital and manual information systems up to date.
  • Communication: Respond to customer inquiries via phone, email, and in-person professionally.
  • Property Listings: Coordinate advertising of vacant properties and manage related information.
  • End Tenancies: Process tenancy end scripts, handle voids, and manage late key returns.
  • Team Support: Provide administrative assistance to team members as needed.
  • General Admin: Organize printing materials, maintain email inboxes, and produce spreadsheets and newsletters.
Skills Required:
  • Strong organizational and time management abilities
  • Good IT skills, especially in Microsoft Word, Excel, and email systems
  • Excellent communication skills, both written and verbal
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team
This role is essential in ensuring smooth administrative operations within the Tenancy Sustainment Team.

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