Temp Customer Service Advisor

Mulberry Recruitment; Wokingham; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency seeks a Temporary Customer Service Advisor in Wokingham. The role involves providing exceptional customer care via phone and email, assisting customers with sales inquiries, and collaborating with teams for improvement. Candidates should be confident, organized, and possess strong IT skills. This hybrid position allows for remote work on Mondays and Fridays, offering a salary of £13 per hour.

Qualifications

• Confident and organized with the ability to communicate effectively.
• Strong IT skills required.

Responsibilities

• Answer customer telephone calls and emails, providing exceptional customer care.
• Assist existing and prospective customers with general sales enquiries.
• Work collaboratively with sales and support.
• Identify areas for improvement in customer-facing or internal processes.

Job description

Overview

Temporary Customer Service Advisor – Location: Wokingham. Hours: Hybrid – work from home on Monday and Friday. Salary: £13ph. Temp: 19th October - 3rd November.

Responsibilities

• Answer customer telephone calls and emails, providing exceptional customer care
• Assist existing and prospective customers with general sales enquiries
• Work collaboratively with sales and support
• Identify areas we can improve on, whether customer facing or internal processes

Requirements

• Confident and organized with the ability to speak to customers on the phone and update the systems
• Strong IT skills