Telstra Retail: Full Time Customer Service & Sales Consultant KOTARA

Telstra Corporation; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Full-Time Customer Service & Sales Consultant at an iconic telecommunications brand. In this role, you will deliver outstanding customer service, guiding clients through their product choices and enhancing their overall experience. With a focus on the latest technology, you'll thrive in a target-driven environment that promotes personal growth and development. Enjoy exclusive discounts, ongoing training, and a supportive workplace culture that values diversity and inclusivity. This is a fantastic opportunity to build a meaningful career while connecting customers to the best services available.

Benefits

Performance-related commission

30% off Telstra services

Ongoing training and development

Telstra SIM card

Exclusive discounts across 240 brands

16 weeks paid parental leave

Qualifications

• Experience in customer-facing roles is essential.
• Ability to connect with diverse customers and provide tailored solutions.

Responsibilities

• Provide exceptional in-store customer service and support.
• Stay updated on new tech and help customers enhance their telecommunications experience.

Skills

Customer Service

Sales Skills

Communication

Problem Solving

Job description

Telstra Retail: Full Time Customer Service & Sales Consultant KOTARA

Employment Details

• Location: Newcastle
• Type: Full time
• Posted on: Yesterday
• Application Deadline: June 6, 2025, 11:59 pm

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You will provide an exceptional in-store customer journey, helping customers find the products and services they need to enhance their telecommunications experience.

About Telstra and the Role

Telstra is an iconic Australian brand with a global presence. Our purpose is to build a connected future for everyone. Our Kotara store is hiring a Retail Consultant for a Full-Time position. Working at Telstra offers a chance to build a meaningful career in a target-driven environment, focusing on the latest tech and gadgets to help customers connect faster, better, and smarter.

Benefits

• Performance-related commission, with the first 2 months guaranteed
• 30% off Telstra services
• Ongoing training and development
• Telstra SIM card
• Exclusive discounts across 240 brands
• 16 weeks paid parental leave

Responsibilities

Showcase your skills daily by staying updated on new tech, providing consultative solutions, and supporting customers effectively.

Candidate Profile

• Ability to connect with diverse customers
• Quickly develop tailored solutions
• Drive to meet and exceed sales targets
• Eager to learn and grow
• Experience in customer-facing roles
• Thrives in a fast-paced retail environment

Application Process

After submitting your application, expect an assessment via HireVue. Keep an eye on your email for further instructions.

Workplace Culture and Diversity

We value diversity and inclusivity, actively seeking individuals from various backgrounds. We promote flexible work arrangements and encourage sharing pronouns and accessibility needs during the recruitment process.