Teller (Client Services Representative), Float, Community Region, Plymouth, IN

1st Source Bank; Plymouth; On-site; GBP 21,000 - 28,000; Full time

Job summary

1st Source Bank is seeking a Teller (Client Services Representative) for the Plymouth, IN banking center. The role focuses on providing individualized client service, handling daily transactions, addressing inquiries, and resolving issues in line with bank policies.

The position requires cash-handling experience, strong customer service, and the ability to promote products and services. Occasional travel to other banking centers may be necessary.

Qualifications

• 1+ years of customer or retail service experience preferred
• Cash handling experience preferred
• Ability to respond and assist clients with inquiries and/or problem resolution
• Customer service and sales oriented
• Careful attention to detail and time management
• Good listening and verbal and communication skills
• Good PC skills - ability to work in Windows based system essential
• Ability to cross-sell bank products and services

Responsibilities

• Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution
• Identifies client needs and promotes products and services and refers clients to appropriate bank colleagues
• Builds client loyalty and establishes client relationships by addressing clients by name
• Delivers exceptional customer service to each client
• Follows Bank policies, procedures and guidelines
• Participates in retail sales programs to help meet goals
• Balances cash drawer and assists with end-of-day operations
• Maintains regular and predictable attendance
• Completes compliance training related to the position
• Travels to banking centers or meetings as needed

Skills

Customer service

Cash handling

Communication skills

Teamwork

Multitasking

Attention to detail

Education

High School Diploma/GED

Tools

MS Office

Windows

Job description

Teller (Client Services Representative), Float, Community Region, Plymouth, IN

Job Category: Retail

Requisition Number: TELLE004356

• Posted : August 12, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Plymouth
Plymouth Banking Center
315 N Michigan
Plymouth, IN 46563, USA

POSITION SUMMARY Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures.

ESSENTIAL REQUIREMENTS

Processes financial transactions for clients accurately and efficiently

Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed

Builds client loyalty; establishes client relationships, including addressing each client by name

Consistently delivers exceptional customer service to each and every client

Follows established Bank policies, procedures and guidelines

Participates in retail sales programs to help meet personal and banking center goals

Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position

Balances cash drawer and assists banking center team in operational duties (ie., balancing the ATM, vault and end of day work)

Regular and predictable attendance is an essential requirement of the position

Responsible for the completion of all compliance training related to the position

Must understand all applicable laws and regulations that apply to the position and complies with the requirements

NON-ESSENTIAL FUNCTIONS

Performs all other duties as assigned.

EXPERIENCE/SKILLS

One (1) or more years of customer or retail service experience preferred

Cash handling experience preferred

Ability to respond and assist clients with inquiries and/or problem resolution

Customer service and sales oriented

Careful attention to detail and time management

Good listening and verbal and communication skills

Good PC skills - ability to work in Windows based system essential

Ability to cross-sell bank products and services

Ability to work evenings and weekends based on banking center needs

Ability to communicate in another language is a plus

Good organizational skills

Ability to work in a team atmosphere

Ability to stand for prolonged periods of time

Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records

Ability to handle multiple tasks in a fast-paced environment

EDUCATION

High School Diploma/GED required

TRAVEL REQUIREMENTS

Ability to travel to all banking centers; as well as other locations for meetings, projects, training and seminars (as needed).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT

MS Office PC, fax, phone and standard office equipment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.