Teller

Michedcu; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A credit union is seeking a Teller in Brighton, UK, to receive and process deposits, checks, and other transactions while providing exceptional member service. The ideal candidate will have a high school diploma, excellent communication skills, and a commitment to maintaining professionalism. Starting pay is $14.00 per hour with benefits including medical coverage and a 401(k) plan.

Benefits

Affordable medical, dental, and vision coverage

Paid holidays and vacations

401(k) plan

Profit sharing contributions

Flexible spending accounts

Responsibilities

• Receive and process deposits, checks, and payments.
• Provide exceptional member service and process transactions accurately.
• Maintain an adequate cash drawer and assist new tellers.
• Respond to member inquiries and coordinate with departments.
• Complete operational tasks like verifying deposits and issuing tickets.

Skills

Oral communication

Reading comprehension

Member relations and service

Diplomacy

Filing

Professionalism

Computer literacy

Keyboard skills

Time management

Education

High School Diploma or Equivalent

Job description

Careers at Michigan Educational Credit Union

Current job opportunities are posted here as they become available.

Reports To: Teller Supervisor, Assistant Branch Manager, or Branch Manager

FLSA Status: Non-exempt

Summary: To receive and process deposits, checks, payments, and other transactions, as well as issue money orders, travelers checks, and other drafts.

Essential Functions: include the following. Other duties may be assigned.

• Represent the credit union positively to members, potential members, and co-workers.
• Follow all policies, procedures, and regulations as outlined in the Employee Handbook.
• Provide exceptional member service, demonstrating knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn, along with accurate transaction processing.
• Maintain an adequate cash drawer, including buying/selling currency from the vault as needed and balancing the drawer throughout the workday.
• Keep the teller line and personal window neat and professional in appearance.
• Maintain confidentiality of all member information.
• Follow opening and closing procedures, including loading check printers, money order machines, stocking printers, turning off heaters, and managing drive-thru lanes.
• Assist other departments as needed, such as Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.
• Assist with training new tellers.
• Respond to member inquiries and coordinate with other departments as necessary.
• Complete and pass BVS training tests.
• Record and submit CTR/SAR information.
• Order supplies and organize incoming shipments in the stock room.
• Verify coin rolls and cash given by members, and prepare coins for shipment.
• Print, fold, and stamp daily notices.
• Process basic teller transactions, including deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge-offs, and other member transactions.
• Print statements, transaction histories, and termination statements for members.
• Verify deposits, process foreign checks (Canadian), travel notices, and non-member cashing checks.
• Process credit card payments and cash advances.
• Issue Cedar Point tickets daily and reconcile monthly.
• Update member address information.
• Handle drive-thru transactions.
• Perform other related duties as assigned.

Skills:

• Oral communication
• Reading comprehension
• Member relations and service
• Diplomacy
• Filing
• Professionalism
• Computer literacy
• Keyboard skills
• Time management

Education/Experience:

High School Diploma or Equivalent; prior work experience helpful but not required.

Pay:

Starting at $14.00 per hour.

Benefits include affordable medical, dental, and vision coverage, paid holidays and vacations, a 401(k) plan, profit sharing contributions, and flexible spending accounts.