Teletriage Nurse / Paramedic Clinician (Band 7) - System 1 - Wirral Community Health and Care N[...]

Wirral Community Health and Care NHS Foundation Trust; Liverpool City Region; On-site; GBP 46,000 - 53,000; Full time

Job summary

An exciting opportunity for a Teletriage Nurse Clinician to join the Urgent Community Response Team at a leading health trust. The role involves assessing acutely unwell patients in care homes, supporting clinical decisions to prevent hospital admissions. Ideal candidates will have nursing qualifications, significant experience, and the ability to work autonomously, ensuring high-quality care in a community setting. Excellent employee benefits and a supportive working environment are available.

Benefits

Family friendly policies

Wellbeing support services

Free parking

Qualifications

• Minimum 3 years post registration experience required.
• Knowledge of acute and chronic illness management is essential.
• Experience with clinical decision making in diverse settings.

Responsibilities

• Conduct assessments and develop care plans for patients.
• Support care home staff in clinical decision-making.
• Prevent unnecessary hospital admissions through effective management.

Skills

Interpersonal skills

Autonomy

Clinical judgment

IT literacy

Education

First Level Nurse with NMC registration

Masters in advanced practice or working towards

Post Graduate qualification in community nursing

Job description

We advertise our job vacancies via Trac, an online recruitment system. Take your next career step and jump at a new opportunity - join Team WCHC today!Don't miss our Staff Benefits page to find out more about the many benefits of joining our Trust and what it's like to be part of Team WCHC.

Main area System 1 Grade Band 7 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (This post includes weekend, bank holiday and up to 8pm working) Job ref 844-7164117

Site Urgent Community Response, Park suit, Arrowe Park Hospital Town Upton Salary £46,148 - £52,809 per annum pro rata Salary period Yearly Closing 15/06/2025 23:59

Wirral Community Health & Care NHS Foundation Trust's common purpose:

We will support you and your community to live well.

Our values:

Compassion
Supportive and caring, listeningto others.

Open
Communicating openly, honestly and sharing ideas.

Trust
Trusted to deliver, feeling valued and safe.

Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.

WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.

Job overview

An exciting opportunity has arisen to join our well established Teletriage team.

Teletriage Nurse Clinicians work within the Urgent Community Response Team aligning with the National Framework for Urgent Care Response.

Their role is to facilitate high quality clinical assessment of acutely unwell patients within the care home setting, and support the frailty initiative by providing senior clinical support to urgent community response staff and working with the acute trust to prevent unnecessary admissions.

Main duties of the job

The post holder will utilise established pathways and processes to provide a wide range of acute, nursing and social care assessments to patients who may potentially be at risk of a hospital admission. The role will involve supporting care home staff in determining the best pathway of clinical care for the patients and facilitating early discharges.

The post holder will be an autonomous practitioner who has the experience and clinical confidence to assess the needs of the patient and determine if the patient needs further face to face assessment or whether they can be discharged at first point of contact.

Working for our organisation

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust’s policies, at all times.

Our staff are very much valued and this is why we offer a range of employee benefits including family friendly policies, additional leave purchase schemes, lap tops for remote working, free parking, as well as staff wellbeing support services including counselling, inclusive staff network meetings and a range of ambassadorial engagement roles.

In addition, the Wirral peninsula boats stunning coastlines and countryside and has excellent transport links to North Wales, Liverpool, Manchester, as well as the historic city of Chester.

To find out more about working in Wirral and the many benefits of joining Team WCHC visitwchc.nhs.uk/careers /

Detailed job description and main responsibilities

The primary aim of the service is to prevent inappropriate admission to hospital. To support and educate acute wards, CICC, Nursing and Residential home clinicians to make the correct clinical decision for their patients and residents.

The main responsibilities of the role will include

• assessment, planning, implementation, and evaluation of programs of care, which meet the needs of patients
• To provide advice, information and support for doctors, nurses and social workers across hospital and community settings, regarding the implementation of patient care
• Responsible for the initial holistic assessment, implementation, and evaluation of programmes of care with often complex needs of acutely and chronically unwell patients within the Community setting without supervision.
• Make clinical judgements and decisions that can often require analysis of complex facts/situations that demand prompt action
• Work within a multi-disciplinary team with support workers, physiotherapists, occupational therapists, community psychiatric nurse and social workers. Providing integrated skills and sharing knowledge.

Person specification

Qualifications and professional training

• First Level Nurse with current registration with NMC or Experienced Community Paramedic with HCPC registration
• Masters in advanced practice, or working towards
• Post Graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experience
• Evidence of recent Professional Development
• Teaching and Assessing Qualification or equivalent
• Non-medical Prescribing (V300)

Experience and knowledge

• Minimum 3 years post registration experience
• To have an up to date working knowledge of acute, chronic and terminal illness, wound management, care of the elderly and Palliative care.
• An understanding of the Primary and Secondary Care Interface
• Experience in clinically managing patients both face to face and over the telephone
• To be knowledgeable in and to comply with the codes of professional conduct of the NMC / HCPC and ensure individual practice always adheres to policies and procedures of Wirral Community Health and Care NHS Trust
• Experience of autonomous clinical decision making
• Understanding of Clinical Governance

Skills and attributes

• Excellent interpersonal skills
• I.T literate
• Ability to work efficiently and autonomously
• Evidence of working both within a team and unsupervised
• Clinically competent and confident within an adult setting
• Ability to work autonomously, unsupervised
• Ability to deal with sensitive issues in a professional manner
• Ability to work as part of a team, showing initiative and exercising tact and diplomacy
• Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds
• Flexibility to work at other sites as required
• Access to a car for business purposes

By applying for this post you are agreeing to Wirral Community Health and Care NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Record system.

For further information explaining how we use your information in line with GDPR please see our ‘Guidance for applicants’ document under the section 'Additional documentation'.

We are a Disability Confident and Mindful Employer.WCHC is committed to recruiting and supporting a diverse workforce and we welcome applications from all sections of the community, regardless of disability, age, sex, race, religion, sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status. We are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and are keen to support reasonable adjustments to support our new and existing staff.

We are proud to support our Armed Forces Community as aVeteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme . We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service.

Further Information:

Closing Dates: Candidates are advised to apply early. The Trust reserves the right to close a vacancy prior to the closing date if a high number of applications are received.

Reference Information: Please ensure your application is submitted with referees who can verify your employment/ education history over the last three years and include valid business email addresses for them. The Trust will not accept personal references from friends or family.

Salary Expectations: The Trust pays staff in line with national NHS Terms and Conditions. Relevant experience may be considered when salary offers are made. For all part-time positions, salaries are pro-rata.

Restricted Applications: Staff on the Trust's Redeployment Register will be given priority access to vacancies at their substantive band.

Flexible Working: Flexible working is very important to the Trust in both the provision of this to staff and also in staff supporting the provision of our services.

A.I. Tools: Please note, the selection processes at Wirral Community Health & Care NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

English Language: In order to comply with Part 7 of the Immigration Act 2016, we are required to ensure that all employees possess "the ability to fulfil all spoken aspects of the role with confidence through the medium of English.” If you have not studied at an English speaking institute, or do not possess an English language qualification, you should provide evidence in your application of how you meet this requirement.

Student Visas: Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment.

Wirral Community Health & Care NHS Foundation Trust is committed to discharging its statutory duty to safeguard and promote the welfare of children, young people and adults and will support staff to fulfil this duty.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.