Telesales Team Leader

Randstad Staffing; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Job summary

Join a leading staffing agency as a Telesales Team Leader in Birmingham, where you will coach and mentor a dynamic sales team. Your focus will be on achieving sales targets and driving performance while maintaining a strong team-oriented approach. Ideal candidates will have a strong background in telesales, excellent organizational skills, and a performance-driven mindset.

Qualifications

• B2B telesales experience in telecoms/IT is a plus.
• Experience in fast-paced, high-volume sales is beneficial.

Responsibilities

• Regular coaching and mentoring of team members.
• Achieving individual and team sales targets.
• Reporting on team progress to upper management.
• Supporting recruitment and onboarding efforts.
• Ensuring product knowledge and delivering training.

Skills

Strong telesales / cold calling background

Excellent administrative and organisational skills

Strong communication (written & verbal)

Solid understanding of sales processes & KPIs

Confidence in giving constructive feedback

Performance mindset with focus on targets

Job description

Telesales Team Leader
Location: Birmingham
Permanent
Onsite working for the first 6 months
Salary £25k to £28K PA - OTE £45K

We're seeking a natural leader who thrives on coaching others and knows how to drive performance without losing sight of the people behind the numbers.

Key Responsibilities Include:

• Regular coaching and mentoring.
• Achieving individual and team sales targets.
• Collaborating with Sales Team Leaders.
• Reporting on team progress.
• Supporting recruitment and onboarding.
• Ensuring product knowledge and delivering training.
• Driving performance via pipeline management.
• Leading 1-2-1s and performance reviews.
• Equipping your team for success.
• Embedding sales vision and strategy.

What You'll Need:

• Strong telesales / cold calling background.
• Excellent administrative and organisational skills.
• Strong communication (written & verbal).
• Solid understanding of sales processes & KPIs.
• Confidence in giving constructive feedback and accountability.
• Performance mindset with focus on targets.

Nice to Have:

B2B telesales experience in telecoms/IT.
Experience in fast-paced, high-volume sales.

Ready to make an impact? Apply now!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

experience

Telesales

skills

cold calling