Telesales Representative

The Legends Agency; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

An innovative agency is seeking a motivated telesales representative to engage with UK clients. This role involves making outbound calls, understanding customer needs, and providing tailored solutions. The ideal candidate will have a strong sales orientation and the ability to handle objections effectively. With a focus on achieving sales targets and maintaining customer relationships, this position offers training and the opportunity to grow within a dynamic team. Join us to make a significant impact in the UK market and develop your sales skills in a supportive environment.

Qualifications

• High School Certificate required; additional qualifications are a plus.
• Previous experience in telesales or telemarketing is preferred.

Responsibilities

• Contact potential or existing customers through outbound calls.
• Build rapport with customers and offer tailored solutions.

Skills

Outbound Calls

Customer Engagement

Sales Targets

Complaint Handling

Education

Grade 12 / High School Certificate

Additional Qualifications

Tools

CRM Software

Job description

Salary Package: R10k basic salary/month; and Commission(In pounds)

You will be working with the UK market and UK-based clients.

Key Responsibilities:

• Outbound Calls: Contact potential or existing customers.
• Product Knowledge: Maintain in-depth knowledge of products and services to explain their features and benefits to customers.
• Customer Engagement: Build rapport with customers, ask questions to understand their needs, and offer tailored solutions.
• Sales Targets: Meet or exceed sales quotas and targets set by the company.
• Handle Objections: Overcome customer objections and turn them into opportunities to close sales.
• Follow-up: Regularly follow up with leads to nurture relationships and close sales deals.
• Update CRM: Keep records of customer interactions, track sales, and update databases with customer details.
• Provide Information: Answer customer questions about products, pricing, and availability.
• Complaint Handling: Manage customer complaints or issues and ensure they are resolved efficiently.
• Collaborate with Team: Work with sales teams to ensure alignment on goals and to share best practices.

Requirements:

Minimum Qualifications: Grade 12 / High School Certificate, Additional qualifications are advantageous.

Experience: Previous experience in telesales, telemarketing, or a similar role is preferred and recommended. Training will be provided.