Telesales Representative

Stiltz Homelifts; Leeds; On-site; GBP 24,000 - 35,000; Full time

Job summary

A leading home lift company in Leeds is seeking a Telesales Representative to manage warranty package sales. You'll engage with warm leads, ensuring customer satisfaction and driving sales without cold calling. The position offers a basic salary of £24,200 with an OTE of £35,000, along with generous benefits including holidays and a pension scheme.

Benefits

25 days holiday + 8 statutory holidays + 1 Birthday day

Free on-site parking

Enhanced Health Cash Scheme

Life Assurance & Critical Illness Cover

Qualifications

• Proven track-record in a similar B2C telesales environment.
• Thrive in a competitive environment and driven to exceed goals.

Responsibilities

• Develop and manage your own leads through proactive self-diarising.
• Follow up on leads generated by Senior Warranty Sales Representatives.
• Ensure customer satisfaction by proactively reporting outstanding issues.

Skills

Strong sales acumen

Excellent communication skills

Negotiation skills

Listening skills

Job description

Overview

Telesales Representative – OTE £35,000 per year (uncapped commission + base salary £24,200 + benefits)

Location: Guiseley, Leeds (LS20)

About Stiltz Homelifts

We design, manufacture, and install our award winning Stiltz Homelifts, empowering our customers to regain independence and rediscover the joy of movement in their own homes.

Role: Telesales Representative – warranties — you will be part of our dyanamic Warranties telesales team based in Guiseley, Leeds, building relationships and influencing with warm leads to secure warranty package sales. No cold calling!

Responsibilities

• Develop and manage your own leads: identify and canvass customers within our existing leads database through proactive self-diarising and lead management.
• Analyse system generated lead reports, uncover valuable sales opportunities.
• Follow up on leads generated by our Senior Warranty Sales Representatives, closing deals and exceeding expectations.
• Utilise your excellent communication skills to negotiate and close sales on extended warranty packages.
• Build strong relationships with potential customers by actively listening and understanding their needs and challenges.
• Ensure customer satisfaction by proactively reporting any outstanding product related issues to our Service & Breakdown department, demonstrating exceptional customer service.

What we offer

• Basic salary £24,200 with OTE £35,000 + per annum
• Uncapped commission
• 25 days holiday + 8 statutory holidays + 1 additional Birthday day
• Free on-site parking
• Enhanced Health Cash Scheme
• Health & Wellbeing Benefits
• Pension Scheme
• Life Assurance & Critical Illness Cover
• Cycle To Work Scheme
• A genuinely supportive working environment

Requirements

• Enjoy connecting with people and building rapport.
• Hold a proven track-record in a similar B2C telesales environment.
• Strong sales acumen and proven negotiation/closing skills.
• Thrive in a competitive environment and driven to exceed goals.
• Have excellent listening skills and can readily understand customer needs.
• Able to prioritise tasks effectively.

Location and hours

The role is fully office based Mon - Fri and located within our Consumer Sales team in Guiseley (LS20 8LG), Leeds.

Ready to apply?

Ready to make a real difference? Apply now!