Telesales Person - Car Parts

Glen Callum Associates Limited; Washington; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading automotive parts supplier in the UK is seeking a Telesales Person to join their team. This role involves assisting customers over the phone with car parts needs, managing orders, and maintaining stock levels. The ideal candidate will have solid knowledge of car parts and strong communication skills. This position offers a salary of up to £29K plus bonuses and benefits including pension and holiday leave.

Benefits

Bonus

Pension

28 Days Annual Leave

Qualifications

• Experience in a Motor Factor environment is a distinct advantage.
• Computer literate with a strong ability to use various software.
• Ability to work as part of a team.

Responsibilities

• Advise customers over the phone on car parts sales.
• Process orders and ensure accurate dispatch.
• Manage stock levels to fulfill orders efficiently.
• Collaborate with the team to achieve sales targets.

Skills

Solid knowledge of car parts

Exceptional telephone manner

Strong communication skills

Proficiency in email, Word, Excel

Experience with MAM software

Job description

Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:
• Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.
• Work closely with the team to achieve sales targets and maintain excellent customer service.
• Provide support across other areas of the business as needed.

Ideal Candidate:
• Experience: Solid knowledge of car parts and accessories.
• Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
• Customer Service: Exceptional telephone manner and strong communication skills.
• Team Player: Able to collaborate and support colleagues as required.

How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [e-mail] or call 07398 204832 for more information.
Job Ref: 4241RC