Telesales Person – Car Parts

Glen Callum Associates ltd; Newcastle upon Tyne; On-site; GBP 24,000 - 29,000; Full time

Job description

Telesales Person – Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:

• Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.
• Work closely with the team to achieve sales targets and maintain excellent customer service.
• Provide support across other areas of the business as needed.

Ideal Candidate:

• Experience: Solid knowledge of car parts and accessories.
• Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
• Customer Service: Exceptional telephone manner and strong communication skills.
• Team Player: Able to collaborate and support colleagues as required.

How to Apply:

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [e-mail] or call 07398 204832 for more information.

Job Ref: 4241RC