Telesales Person – Car Parts

Glen Callum Associates; Darlington; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading company in the automotive sector is seeking an Internal Car Parts Sales Advisor to join their team in Darlington. This telephone-based role requires expertise in car parts and a strong customer service ethos. The successful candidate will assist customers, process orders, and help achieve sales targets, while enjoying competitive compensation and benefits, including a bonus and pension.

Benefits

Pension

28 Days Annual Leave (including BH)

Bonus

Qualifications

• Solid knowledge of car parts and accessories.
• Experience in a Motor Factor environment is a distinct advantage.
• Exceptional telephone manner and strong communication skills.

Responsibilities

• Advise customers over the phone on the sale of car parts and accessories.
• Process orders and manage stock levels efficiently.
• Support team to achieve sales targets.

Skills

Customer Service

Communication

Teamwork

Tools

MAM software

Microsoft Word

Microsoft Excel

Job description

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Client:

Location:

Darlington, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

eab5276d6599

Job Views:

5

Posted:

07.07.2025

Expiry Date:

21.08.2025

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Job Description:

We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:

• Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.
• Work closely with the team to achieve sales targets and maintain excellent customer service.
• Provide support across other areas of the business as needed.

Ideal Candidate:

• Experience: Solid knowledge of car parts and accessories.
• Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
• Customer Service: Exceptional telephone manner and strong communication skills.
• Team Player: Able to collaborate and support colleagues as required.

How to Apply:

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [emailprotected] or call 07398 204832 for more information.