Telesales Person – Car Parts

Glen Callum Associates; Chester-le-Street; On-site; GBP 24,000 - 29,000; Full time

Job summary

A growing Motor Factor in Chester-le-Street seeks an Internal Car Parts Sales Advisor to join their team. This telephone-based role involves advising customers on automotive parts, processing orders, and managing stock. Experience in the motor industry is preferred, along with strong communication and customer service skills.

Benefits

Bonus

Pension

28 Days Annual Leave (Including BH)

Qualifications

• Solid knowledge of car parts and accessories.
• Experience in a Motor Factor environment advantageous.
• Exceptional telephone manner and strong communication skills.

Responsibilities

• Advise customers over the phone on the sale of car parts.
• Process orders and ensure accurate dispatch.
• Manage stock levels for efficient order fulfillment.

Skills

Customer Service

Communication Skills

Knowledge of Car Parts

Computer Literacy

Team Collaboration

Tools

MAM Software

Word

Excel

Job description

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Client:

Location:

Chester-le-Street, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

982316b81936

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:

• Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch.
• Manage stock levels to ensure orders are fulfilled efficiently.
• Work closely with the team to achieve sales targets and maintain excellent customer service.
• Provide support across other areas of the business as needed.

Ideal Candidate:

• Experience: Solid knowledge of car parts and accessories.
• Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
• Customer Service: Exceptional telephone manner and strong communication skills.
• Team Player: Able to collaborate and support colleagues as required.

How to Apply:

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [emailprotected] or call 07398 204832 for more information.