Telesales Operative - Swindon Parts Plus

Allen Motor Group; Swindon; On-site; GBP 30,000 - 33,000; Full time

Job summary

A forward-thinking company is seeking a Telesales Operative to join their dynamic team in Swindon. This exciting role involves building strong relationships with customers and achieving sales targets in a supportive environment. With a competitive salary and opportunities for growth, this position offers a chance to develop your career in a thriving industry. Enjoy a range of attractive benefits, including generous holiday entitlement, discounts, and comprehensive training. If you're passionate about customer service and eager to start your sales career, this is the perfect opportunity for you!

Benefits

30 days holiday including bank holidays

Discounts on MOTs, services, and parts

Life assurance benefit

Discounted gym membership

Retailer discount portal

£500 refer a friend scheme

Full training and support

Qualifications

• No experience required, but sales skills and customer service passion are essential.
• Strong communication skills are highly valued.

Responsibilities

• Process incoming and outgoing calls to achieve sales targets.
• Provide excellent customer service and identify parts accurately.

Skills

Selling and influencing skills

Following procedures and policies

Customer service

Communication skills

Job description

Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Swindon, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full-time permanent basis, Monday – Friday with 1 in 2 Saturday AM’s, with a basic salary of £30,000 and an OTE of £33,000 reporting to the Centre Manager.

Why Allen Motor Group?

In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• Discounted gym membership
• Retailer discount portal with discounts from some of the UK’s biggest retailers
• £500 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group

Do I need experience?

No! Whilst we welcome applications from experienced sales executives, we understand that everyone started without experience, so we relish applications from people looking to begin their career with us. The key attributes and skills we look for in candidates are:

• Previous selling and influencing skills
• An ability to follow procedures, policies, and instructions.
• A passion for providing first class customer service
• Fantastic communication skills

Key Duties and Responsibilities

As a Telesales Operative you will be responsible for and not limited to:

• Processing the required number of incoming and outgoing calls per day to achieve set KPI’s
• Accurately identifying parts to meet the customer sales requirement
• Ensuring the proper and accurate usage of all systems to search and order parts
• Providing the highest level of customer service at all times
• Ensuring all Parts Plus policies and procedures are followed

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this opportunity, please do apply now