Telesales Manager

Michael Page; Ringway; On-site; GBP 31,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Telesales Manager in Ringway to lead a dynamic team in a fast-paced contact centre. Responsibilities include driving sales results, overseeing operations, and implementing team development initiatives. The ideal candidate has proven experience in regulated environments and strong leadership skills. A competitive salary of £31,000 - £35,000 plus uncapped commission is offered, along with generous holiday and wellness perks.

Benefits

Competitive salary

Uncapped commission

25 days holiday plus bank holidays

Enhanced pension scheme

Physical & mental wellbeing programmes

Gym & bike schemes

Qualifications

• Proven experience in a regulated and compliance-heavy environment.
• Strong leadership abilities backed by hands-on sales experience.
• A thorough understanding of industry regulations.

Responsibilities

• Lead and motivate telesales team to achieve sales targets.
• Monitor team performance and provide feedback for improvement.
• Develop and implement strategic sales plans.

Skills

Sales leadership

Motivational skills

Customer centricity

Data-driven results orientation

Job description

Overview

The Telesales Manager will be responsible for leading and motivating a dynamic telesales team within a fast-paced contact centre environment. Your primary focus will be to drive high-performance sales results through effective team management, coaching, and strategic goal-setting. You will oversee daily operations, monitor key performance metrics, and implement initiatives to enhance productivity and consumer engagement.

Client Details

The client we are working with is a highly reputable brand within the financial services industry, known for its outreach and clientele priority. This role will play direct involvement with the brand‘s consumer engagement and will take the forefront in how the sales floor strategically plans and drives proactivity to deliver exceptional results and build lasting customer relationships.

Description

• Developing and implementing strategic sales plans to maximise consumer engagement and conversion rates.
• Monitoring team performance through key metrics and provide regular coaching and feedback.
• Playing a pivotal part in driving sales engagement & building a strong internal culture through team incentives, sales cultivation, & collaboration.
• Fostering a positive, high-performance culture focused on continuous improvement with an involvement with training boot-camps, off-site learning days, & 1-to-1 coaching.
• Oversee daily sales floor operations to ensure efficient workflow and adherence to company standards.
• Collaborating with senior management to align sales strategies with broader business objectives.
• Identifying training needs and coordinate ongoing development programs for team members.
• Managing pipeline and forecast sales activity to support business growth and planning.
• Developing and execute sales plans to meet business objectives.

Profile

• The successful candidate should have ideally proven experience within a highly regulated & compliance environment.
• Strong leadership and motivational skills through hands on sales experience.
• Strong moral customer centricity.
• Eagerness with data driven results & personal achievements.
• Possesses a thorough understanding of industry regulations and compliance requirements, ensuring all sales activities adhere to legal and ethical standards.
• Demonstration of genuine enthusiasm and a results-driven mindset, consistently motivated to achieve targets while fostering a culture of teamwork and collective success.

Job Offer

• Competitive salary of £31,000 - £35,000 per annum DOE.
• Uncapped commission with an average earning OTE of £60k.
• 25 days holiday + bank holidays.
• Enhanced pension scheme.
• Communal perks & incentives.
• New collaborative office spaces.
• Physical & mental wellbeing programmes.
• Discounted car parking facilities.
• Gym & bike schemes