Telesales Manager

Brenntag; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading chemical distribution company in London is looking for a Telesales Manager to deliver EBITDA targets and manage the Telesales team. The ideal candidate has extensive experience in the bakery ingredient market and proven success in increasing targets. Strong leadership and stakeholder management skills are essential. The position fosters a diverse working environment and encourages applications from all backgrounds.

Responsibilities

• Deliver annual EBITDA targets through effective leadership of the Telesales team.
• Drive business development by growing sales into existing and potential customers.
• Manage Telesales team ensuring continued people development.
• Lead team through setting clear direction and goals.
• Build a culture of continuous improvement through appraisals and coaching.

Skills

Previous experience in the bakery ingredient market

Extensive experience of managing a Telesales team

Proven experience of increasing targets

Confidence in working with key internal stakeholders

Education

GCSE

Job description

Job Description

Telesales Manager from the Company Brenntag, this latest Telesales Manager job vacancy is located in the city London located in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE. Job Vacancies in this Marketing field have been opened and published up to the specified time.

Job Responsibilities

TELESALES MANAGER

Our team in London currently has an opening for a Telesales Manager

About the role:

To deliver annual EBITDA targets through the effective Leadership of the Kluman & Balter Telesales team by delivering sustainable growth in target markets. Drive business development through growing sales into the existing and potential customer base.

Provide clear Leadership to the Kluman & Balter Telesales team that ensures continued people development leading to the delivery of business goals.

As the Telesales Manager, it will be your responsibility to:

• Manage the Kluman & Balter Telesales Team with direct accountability for all telesales colleagues and ensure continued people development and clear succession plans.
• Lead the Kluman & Balter Telesales team through setting clear direction supported by clear people goals that are reviewed frequently
• Manages regular reviews on progress against plan/target and build clear action plans to address variances
• Build a culture of continuous improvement through effective annual appraisals and ongoing coaching and mentoring
• Build collaborative working relationships with key stakeholders across Sales, Technical, Supply Chain and Finance
• Management of business plans that grow the business in its target markets resulting in increased EBITDA
• Drives cashflow through effective internal management of customers to ensure cash collection and payment to terms is optimised
• Responsible for annual Budgets and quarterly and monthly Forecasts to ensure the business is holding the right stock levels
• Effective internal management of customer requirements through overseeing the management of up to date customer call lists, EDI, and tele-selling to ensure Kluman & Balter captures daily/weekly customer requirements
• Through a thorough understanding of the bakery ingredients market uses a wide range of tools/ techniques to analyse the bakery market to develop appropriate business plans that ensures customer growth
• Ensures effective internal management of existing customer base including order capture, margin management, customer upselling, customer trials, service levels and complaint resolution
• Manages the returns and credit note process to ensure the correct oversight and governance is applied to customer administration
• Works closely with K&B External sales team and the A1 Cakes sales and development teams to continually grow the business through aligned, focused product and customer development
• Works with Legal & key stakeholders to complete or adapt standard contract documentation to convert business needs into robust contracts with customers
• Any other duties deemed appropriate for this role from time to time

You should have

• Previous experience in the bakery ingredient market
• Extensive experience of managing a Telesales team
• Proven experience of increasing targets
• Confidence in working with key internal stakeholders

INTERESTED?

We look forward receiving your application.

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Closed Date : 2025-11-02