Telesales Executive

DPDgroup; Smethwick; On-site; GBP 20,000 - 30,000; Full time

Job summary

A logistics company is seeking a Telesales Executive in Smethwick to maximize sales opportunities. This role involves generating high-quality appointments for Field Sales Executives, achieving sales targets, and maintaining CRM records. Ideal candidates should share the core values of the company and possess strong communication and organizational skills to engage with key decision-makers effectively. The company offers various employee benefits, including holiday trading, enhanced family leave, and free life assurance.

Benefits

Enhanced maternity and paternity packages

Free life assurance

Free onsite parking

Discounted shopping options

Qualifications

• Prior outbound calling experience, either B2B or B2C.
• Outstanding verbal and written communication skills.
• High attention to detail and organizational skills.

Responsibilities

• Generate appointments for Field Sales Executives by identifying new business opportunities.
• Maintain accurate and timely records of prospects' shipping requirements.
• Promote company products and services to potential customers.

Skills

Outbound calling experience

Verbal communication skills

Organizational skills

Self-motivation

Target-driven

Tools

CRM systems

Job description

Our National Telesales and Direct Sales Manager is currently recruiting for a first class Telesales Executive to join their highly experienced team based at our Head Office in Smethwick.

As a Telesales Executive, your primary responsibility will be to maximize sales opportunities by generating high-quality prospect appointments for our Field Sales Executives (FSEs).

Key responsibilities of this role include:

• Generating appointments for FSEs by identifying new business opportunities, gathering comprehensive information related to potential new business, updating Salesforce, and contacting potential customers to gain commitment to an appointment.
• Achieving daily and weekly targets.
• Maintaining accurate and timely records of prospects' shipping requirements and contact details.
• Updating and maintaining all internal systems.
• Liaising with FSEs and Sales Managers.
• Promoting company products and services along with their benefits to potential customers.

Qualifications:

To excel in this role, you should ideally have prior outbound calling experience, either Business-to-Business or Business-to-Consumer. Outstanding verbal and written communication skills are essential. Additionally, we expect you to have:

• A strong telephone manner.
• High attention to detail and organizational skills.
• Knowledge of navigating CRM systems or databases.
• Self-motivation and resilience.
• Target-driven with the ability to engage with key decision-makers.
• Demonstration of core DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability.

Additional Information:

We value our people highly, recognizing that they are at the heart of our business. We offer more than just a salary and job stability, including:

• Holiday trading.
• Enhanced maternity and paternity packages.
• Free life assurance of 4x salary upon joining the pension scheme.
• Free onsite parking for all employees.
• Health kiosks at every location.
• Vitality at Work program.
• Discounted shopping from numerous retailers, including up to 5% off supermarket shopping.
• Milestone days off to celebrate with family and friends.
• Free eye tests and support with the cost of glasses.