Telesales Executive

Aimee Willow Connex Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic sales firm in Brighton is looking for a Telemarketing Executive to generate business appointments and build relationships with decision makers. The ideal candidate will have prior telesales experience and use CRM systems effectively. Responsibilities include managing inquiries and supporting Sales Directors to meet targets in a collaborative environment. This full-time role is based in the Brighton office.

Responsibilities

• Provide excellent telemarketing to generate new business appointments.
• Work to high volume call and duration targets.
• Develop relationships with prospects, acting as a Brand Ambassador.
• Qualify inbound enquiries to convert into qualified sales leads.
• Manage and maintain the company's CRM platform 'Goldmine'.
• Co-ordinate new business meetings with Sales Directors.
• Follow up on tactical campaigns with the Marketing Team.
• Plan time and tasks to ensure sales targets are achieved.

Skills

Previous outbound business-to-business telesales experience

Experience in using a CRM system

Ability to demonstrate telephone sales techniques

Experience in customer services environment

Excellent verbal and written communication skills

Ability to build relationships with high-level decision makers

Education

Minimum of Maths and English GSCE Grade 'C' or equivalent

Job description

Telemarketing Executive

Brighton City Centre

Full Time - Office Based

Purpose of the Role

• The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process.
• You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings.
• Working closely with our Regional Sales Directors, the Telemarketing Executive will book prospect meetings and support in developing the business relationship moving forward.
• Contact from the Telemarketing Executive can often be the first time the prospect has spoken with the company, so ensuring a highly professional service is delivered is key.
• Through our marketing activity we also receive enquires via both digital platforms and telephone calls directly to the Sales Support Team.
• You will be responsible for qualifying inbound enquires and passing on to the Regional Sales Director where appropriate.
• Working from our contemporary Brighton office you'll be supported by a highly experience team to help develop the knowledge and skillset needed to achieve the KPI's.

Responsibilities

• Consistently provide excellent telemarketing to generate new business appointments for our Regional Sales Directors.
• Work to high volume call and duration targets.
• Develop long lasting relationships with prospects, and act as a Brand Ambassador.
• Qualification of inbound telephone and digital enquiries, converting into qualified sales leads.
• Build and maintain the company's contact management database/CRM platform 'Goldmine' according to sales pipeline and marketing campaign reporting demands.
• Co-ordinate new business meetings with the Sales Directors.
• Manage and maintain lead referrals through the Sales Pipeline.
• Work with the wider Marketing Team to follow up on tactical campaigns.
• Effective planning of time and tasks to ensure monthly sales and calling targets are achieved.
• Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings.

Skills and Experience

Essential

• Previous outbound business-to-business telesales experience.
• Experience in using a CRM system.
• Ability to demonstrate telephone sales techniques.
• Experience in customer services environment.
• Excellent verbal and written communication skills.
• Ability to build relationships with high-level decision makers.

Desirable

• Sales experience within the financial or professional services environment.

Education Qulaifications

Essential

• Minimum of Maths and English GSCE Grade 'C' or equivalent.

Location

• Brighton Head Office.
• Full time, 5 days in Office