Telesales Executive

Exposed Solutions; City Of London; On-site; GBP 27,000; Full time

Job summary

A well-established heating and plumbing company in the UK is seeking a motivated Telesales Executive to promote and sell boiler and heating maintenance contracts. You will make outbound calls, follow up on quotes, and build strong customer relationships. The ideal candidate will have telesales experience and excellent communication skills. This full-time role offers a salary of £27,000 per year plus a performance bonus.

Benefits

Performance bonus

Qualifications

• Previous telesales or customer service experience in a similar industry.
• Confident, enthusiastic, and results-driven approach.
• Ability to work independently and as part of a team.

Responsibilities

• Make outbound calls to promote maintenance contract services.
• Follow up on quotations to convert leads into sales.
• Build strong customer relationships through effective communication.
• Maintain accurate records in the CRM system.
• Meet or exceed individual and team sales targets.

Skills

Telesales experience

Excellent communication skills

Persuasion skills

Organizational skills

CRM systems proficiency

Tools

Microsoft Office

Job description

Job Description

Job description

About Us

Our client is an award-winning, well-established heating and plumbing company known for delivering exceptional customer service and high-quality workmanship. With over 40 years of experience, they take pride in building long-term relationships with customers based on trust and reliability.

Role

They are looking for a confident and motivated Telesales Executive to join the team. Your primary role will be to promote and sell boiler and heating maintenance contracts and make follow-up calls to customers who have already received quotations from the team. This is a fantastic opportunity to join a trusted and reputable company where your efforts will be rewarded with a competitive bonus structure.

Key Responsibilities

• Make outbound calls to potential customers to promote maintenance contract services.
• Follow up on quotations sent by surveyors and engineers to convert leads into sales.
• Build strong customer relationships through friendly, professional, and persistent communication.
• Maintain accurate records of customer interactions and sales activity in the CRM system.
• Meet or exceed individual and team sales targets.
• Handle customer objections and queries confidently and effectively.
• Work closely with the sales and customer service teams to ensure a smooth onboarding process.

What We’re Looking For

• Previous telesales or customer service experience (ideally in a similar industry or B2C environment).
• Excellent communication and persuasion skills.
• Confident, enthusiastic, and results‑driven approach.
• Ability to work independently and as part of a team.
• Strong attention to detail and good organisational skills.
• Comfortable using CRM systems and Microsoft Office tools.

Working Hours

Monday to Friday, 8:00am – 5:30pm

Job Type

Full-time

Pay

£27,000.00 per year

Additional Pay

• Performance bonus

Schedule

• Monday to Friday

Eligibility

ALL APPLICANTS MUST BE FREE TO WORK IN THE UK.

Agency Statement

Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds and we confirm that we will gladly accept applications from any persons for this role.