Telesales / Business Developer

Howden Joinery Limited; Ballynahinch; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Excellent pension plan

Up to 32 days annual leave

Staff discount

Share scheme

40 hour working week

No evening or Bank Holiday working

Wellbeing support

Job summary

Howdens Joinery is looking for a Business Developer to join our busy depot in Ballynahinch. You’ll mix face-to-face and phone conversations to build relationships with existing trade customers, generate leads, arrange appointments and move opportunities through the pipeline.

You’ll work with Kitchen Sales Designers and Territory Sales Representatives, hit call targets, promote products and events, and support administration.

Qualifications

• Confident communicator, comfortable speaking to customers on the phone and face to face.
• Enjoy building relationships and turning conversations into opportunities.
• Commercially minded, with a focus on driving sales and adding value.
• Self-motivated, positive and proactive.
• Organised and reliable, able to manage customer activity and pipelines.
• Comfortable working to call targets and activity levels.
• Experience in telesales, account management or a customer focused role is helpful.

Responsibilities

• Calling existing trade customers to build long term relationships and grow future business.
• Using customer data to spot inactivity and bring accounts back on track.
• Managing a targeted customer list and achieving daily call activity levels.
• Keeping up to date with customer projects to identify opportunities to add value and drive repeat business.
• Arranging surveys and appointments for our Kitchen Sales Designers.
• Promoting products, offers and events to keep customers engaged.
• Supporting administration, including invoicing and general depot tasks.
• Working closely with the wider team to help the depot hit its targets and deliver great service.

Skills

Face-to-face communication

Telesales

Account management

Relationship building

Target driven

Job description

Join the UK’s No1 Trade Kitchen Supplier Join Howdens as a Business Developer and play a key role in growing your local depot. We’re looking for someone who enjoys speaking to people face to face and on the phone, building relationships and driving business. You’ll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they’re working on. Working as part of a busy, depot team, you’ll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You’ll work closely with our Kitchen Sales Designers and our Territory Sales Representatives, helping convert conversations into opportunities and opportunities into sales. If you’re confident on the phone, enjoy building rapport, and are motivated by targets and results, you’ll fit right in.

What we can offer you:

• Competitive salary, brilliant bonuses and outstanding depot incentives
• Excellent pension plan with up to 12% company contribution
• Up to 32 days annual leave, including bank holidays.
• Holiday entitlement rises with service
• Generous staff discount on Howdens products
• Buy‑as‑you‑earn share scheme
• 40 hour working week
• No evening, Sunday or Bank Holiday working
• Virtual GP access and wellbeing support for you and your family
• A strong team culture that genuinely sets us apart

What we’re looking for:

• A confident communicator who is comfortable speaking to customers on the phone and face to face
• Someone who enjoys building relationships and turning conversations into opportunities
• Commercially minded, with a focus on driving sales and adding value
• Self‑motivated, positive and proactive
• Organised and reliable, able to manage customer activity and keep track of pipelines
• Comfortable working to call targets and activity levels
• Experience in telesales, account management or a customer focused role is helpful

What you’ll be doing:

• Calling existing trade customers to build long term relationships and grow future business
• Using customer data to spot inactivity and bring accounts back on track
• Managing a targeted customer list and achieving daily call activity levels
• Keeping up to date with customer projects to identify opportunities to add value and drive repeat business
• Arranging surveys and appointments for our Kitchen Sales Designers
• Promoting products, offers and events to keep customers engaged
• Supporting administration, including invoicing and general depot tasks
• Working closely with the wider team to help the depot hit its targets and deliver great service

What it’s like to work here:

We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It’s a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot’s success and share in the team bonus We build trust by doing what we say we will, every day

About Howdens

About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast‑paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. Discover your next role with us and see how you can fit into one of the UK’s best big companies to work for. As a proud member of The Sunday Times Top 100 Apprenticeship Employers, we offer exciting opportunities for both apprentices starting out and experienced professionals ready to take the next step in their careers. Whether you’re working in our depots, building strong relationships with our trade customers, or applying your expertise to create, manufacture and distribute our market‑leading products, there are many roles that make Howdens a success. Find out more about what makes our Depots tick. Howdens is the UK’s number one specialist kitchen supplier, trusted by the trade since 1995. We work exclusively with trade professionals, giving them the products, service, and support they need to deliver kitchens fitted to the highest standard. By building strong partnerships with local tradespeople, we help them exceed their customers’ expectations, and in turn, we all succeed together. Our success is built on a simple but powerful model: locally empowered depot teams backed by a world‑class supply chain. This means we can keep products in stock, provide exceptional service, and deliver real value to our customers every day. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.