Telesales & Customer Service Administrator

Driver Hire Borders; Exeter; On-site; GBP 29,000; Full time

Job summary

A leading company in Exeter is looking for a motivated Telesales & Customer Service Administrator. This role involves engaging with customers through calls, managing orders, and ensuring top-notch service. The successful candidate will excel in communication and organization while working in a dynamic environment.

Benefits

Competitive salary

28 days of annual leave

Pension scheme enrolment

On-site parking

Employee Assistance Programme

Qualifications

• Customer service or telesales experience required.
• Excellent organisation and communication skills are essential.

Responsibilities

• Handle inbound and outbound calls for customer service and sales.
• Maintain relationships with existing customers and process orders.
• Assist with inventory control and coordinate delivery schedules.

Skills

Customer service experience

Communication skills

Time management

Attention to detail

Proactive mindset

Job description

Telesales & Customer Service Administrator

Are you motivated by great customer interactions? Do you thrive on building strong, lasting relationships and providing outstanding service? We are currently recruiting for an enthusiastic and proactive Customer Service Administrator to support our busy Exeter-based client.

Role Overview

As part of a dedicated customer service and sales support team, you'll handle a mix of inbound and outbound calls. Your day-to-day will focus on maintaining relationships with existing customers, processing regular orders, promoting products and offers, and responding to queries in a timely, professional manner. You'll also assist with inventory control and coordinate delivery schedules to ensure excellent service standards.

What We're Looking For

• Previous customer service or telesales experience (phone or face-to-face)


• A positive, engaging communication style with a proactive mindset


• Excellent organisation, attention to detail, and time management skills


• Comfortable working in a fast-paced environment


• A genuine passion for helping people and strengthening customer loyalty

What You'll Receive

• Competitive salary of £28,825.12 per annum


• 28 days of annual leave (inclusive of bank holidays)


• Enrolment into a workplace pension scheme


• On-site parking available


• Access to a confidential Employee Assistance Programme

Please call 01392 271311 or text your name and ADMIN to 07773001637 and we will call you.

Alternatively apply online or send a current C.V. to [e-mail].



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