Telesales Agent - Microsoft & Cyber Security

Radiuslimited; Crewe; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Pension plan

Life assurance

Employee fuel card scheme

EV salary sacrifice scheme

Employee assistance programme

Wellness & healthcare via Help@Hand

Job summary

Radiuslimited is seeking two telesales agents to join our Crewe office, focused on generating new business through outbound calls and prospecting. You will engage with decision-makers to understand challenges and present Microsoft solutions, cyber security, and DMARC offerings.

Training and a clear progression path are provided in a structured environment. You will build a robust pipeline, maintain CRM records, and collaborate with sales and pre-sales teams to tailor customer solutions.

Qualifications

• Previous experience in sales, business development, telesales, or customer-facing role likely.
• Excellent communication and relationship-building skills.
• Confident speaking with decision-makers over the phone and via virtual meetings.
• Highly self-motivated, resilient, and target-driven.
• Strong organisational and time-management skills.

Responsibilities

• Generate and qualify new business opportunities through outbound calling, prospecting, networking, referrals, and marketing campaigns.
• Build and maintain a healthy pipeline of prospective customers.
• Engage with business decision-makers to understand their current technology and security challenges.
• Introduce and position Microsoft solutions, Cyber Security services, and DMARC offerings to prospective customers.
• Book and conduct discovery meetings with prospective clients.
• Work closely with specialist sales, technical, and pre-sales teams to develop customer solutions.
• Accurately maintain customer records, activities, and opportunities within CRM systems.
• Achieve and exceed monthly, quarterly, and annual sales targets.
• Continue developing product and industry knowledge through structured training and coaching.
• Proactively identify opportunities to cross-sell and upsell additional products and services across the wider portfolio.

Skills

Outbound calling

Relationship-building

Target-driven

Communication skills

Organisational skills

CRM systems

Job description

About the Role

Are you an ambitious and driven sales professional looking to build a successful career in technology sales?

We are looking for two Telesales Agents to join our growing team. These are office-based, new business-focused roles where you will engage with prospective customers, generate opportunities, and help organisations improve their technology and security environments through Microsoft solutions, Cyber Security services, and DMARC email protection.

This is an excellent opportunity for someone who enjoys speaking to customers, building relationships, and developing a career in one of the fastest-growing areas of the technology industry. Full training and ongoing development will be provided, making this role suitable for individuals with sales experience who are looking to develop specialist knowledge in technology solutions.

This role is based in the office five days per week and offers a structured environment, hands-on support, and a clear career progression pathway.

Key Responsibilities

• Generate and qualify new business opportunities through outbound calling, prospecting, networking, referrals, and marketing campaigns.
• Build and maintain a healthy pipeline of prospective customers.
• Engage with business decision-makers to understand their current technology and security challenges.
• Introduce and position Microsoft solutions, Cyber Security services, and DMARC offerings to prospective customers.
• Book and conduct discovery meetings with prospective clients.
• Work closely with specialist sales, technical, and pre-sales teams to develop customer solutions.
• Accurately maintain customer records, activities, and opportunities within CRM systems.
• Achieve and exceed monthly, quarterly, and annual sales targets.
• Continue developing product and industry knowledge through structured training and coaching.
• Proactively identify opportunities to cross-sell and upsell additional products and services across the wider portfolio.

What We're Looking For:

• Previous experience in a sales, business development, telesales, or customer-facing commercial role.
• Excellent communication and relationship-building skills.
• Confident speaking with decision-makers over the phone and via virtual meetings.
• Highly self-motivated, resilient, and target-driven.
• Strong organisational and time-management skills.
• Desire to learn new technology solutions and build a career in technology sales.
• Positive attitude and a strong work ethic.

Full training will be provided, so prior experience in Microsoft, Cyber Security, or DMARC solutions is not essential.

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, but you'll also have access to our competitive reward and benefits package.

Our benefits:

• Pension plan
• Life assurance
• Employee fuel card scheme
• Electric Vehicle salary sacrifice scheme
• Employee assistance programme
• 24 hour wellness and healthcare assistance via 'Help@Hand' by Unum
• Time off for fertility treatment and in the event of pregnancy loss
• 'Cycle to work' scheme

And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more!

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women's empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025

Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.

Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.