Telesales Agent in Ashford)

New Appointments Group; Ashford; On-site; GBP 24,000; Full time

Job summary

An established industry player is seeking a motivated Telesales Agent to join their commercial insurance team in Ashford. This exciting role involves maximizing sales opportunities, generating leads, and ensuring exceptional customer service. You'll be responsible for making outbound calls, managing a sales pipeline, and collaborating with internal teams to achieve sales targets. With a focus on professional growth and a supportive environment, this opportunity offers a chance to thrive in a dynamic sales atmosphere. If you're passionate about sales and customer service, this is the perfect role for you.

Benefits

Free parking

26 days annual leave plus bank holidays

Birthday day off

Health Cash Plan

Option to buy/sell 5 days holiday per year

Qualifications

• Proven experience in telesales or appointment setting roles.
• Strong communication skills and ability to build rapport.

Responsibilities

• Make outbound calls to secure appointments for the sales team.
• Maintain accurate records of customer interactions.

Skills

Telesales experience

Strong communication skills

Organizational skills

Ability to work under pressure

Tools

Microsoft Office

CRM systems

Job description

Are you a driven and customer focused Telesales Agent with a passion for sales and thrive in a targeted sales environment while delivering exceptional customer service? Then this role is for you.

We are looking for a highly motivated individual to join our client's commercial insurance team. You'll be responsible for maximising sales opportunities, generating leads, and booking appointments for the sales team while ensuring customers receive the highest level of service. Based in Ashford with occasional travel to other offices and working Monday to Friday 9am to 5pm.

Key Responsibilities:

1. Outbound calls to potential and existing clients, identifying new business opportunities and securing appointments for the sales team.
2. Provide outstanding service, ensuring customers' insurance needs are met while adhering to compliance and industry standards.
3. Pipeline Management: Maintain accurate records of customer interactions, ensuring all data is up to date and contributes to business development.
4. Business Development Support: Assist with sales campaigns, helping to drive call volumes and converting leads into opportunities.
5. Work closely with internal teams to achieve sales targets and enhance customer experience.

Essential Requirements:

1. Proven experience in telesales, sales, or an appointment setting role.
2. Strong communication skills, confident, professional, and able to build rapport with clients.
3. Excellent organisational skills with attention to detail.
4. IT proficiency in Microsoft Office and CRM systems.
5. Ability to work under pressure and meet targets in a fast paced environment.
6. Full UK driving licence and own transport is a must.

Benefits:

1. Salary: £23,500/annum.
2. Monday to Friday 09.00-17.00 with one hour for lunch - 35 hours a week.
3. Free parking.
4. 26 days annual leave plus bank holiday.
5. Birthday day off in addition to annual leave.
6. Option to buy/sell 5 days holiday per year.
7. Health Cash Plan.

The role is subject to Disclosure and Barring Service (DBS) checks and CCJ checks. Apply now to take the next step in your career. CVs in Word please.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.