Telesales Advisor

TN United Kingdom; Sheffield; Hybrid; GBP 28,000; Full time

Job summary

An established industry player is seeking a motivated Telesales Advisor for a 12-month fixed-term contract in Sheffield. This role offers the chance to develop a rewarding sales career within the Insurance Industry, with a supportive team and comprehensive training provided. Enjoy a hybrid work model after training, allowing flexibility to work from home. You'll be responsible for delivering outstanding customer service and generating leads while achieving business targets. With a focus on personal growth and well-being, this opportunity promises a fulfilling work environment with numerous benefits, including generous holiday entitlement and career progression.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications support

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards recognition

Qualifications

• No experience necessary; full training provided.
• Must have attention to detail and a positive attitude.

Responsibilities

• Provide excellent customer service via phone and email.
• Meet and exceed business targets and KPIs.

Skills

Customer Service

Attention to Detail

Teamwork

Proactive Attitude

Sales Skills

Education

CII or ACII qualifications

Job description

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Telesales Advisor (12-month Fixed Term Contract) – Hybrid in Sheffield

Up to £28,000 p/a including OTE

Are you target driven and want a sales career within the Insurance Industry? Then come join us as a Telesales Advisor on a 12-month fixed term contract within our friendly team based in Sheffield.

Joining us as a Telesales Advisor you’ll work Monday to Thursday 8.45am-5pm and have an early finish of 3.30pm on Fridays, no weekends! No experience necessary as we will provide you with full training! Once you’re feeling confident and your training is complete, the role will become hybrid, where you’ll have the option to work from home 2 days of your working week. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.

So, what does the role of a Telesales Advisor here involve?

• Provide great customer service to new and existing customers by phone and email. So having attention to detail, and the ability to learn quickly, plus a positive attitude is a must.
• Take personal responsibility for lead generating for our field-based sales consultants.
• Meet and exceed daily and monthly business targets and KPI’s by maximising business and service opportunities.
• Generate new prospects for your own account book daily and conduct market research on all leads to develop to a warm status.
• You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives.

What are we looking for in our next Telesales Advisor?

We welcome applications from those focused on giving the best possible experience to our customers, so we provide tons of insurance specific training when you join. We want people who are focused on giving the best possible experience to our customers. You will enjoy working in a team, be curious, pro-active character and be motivated to do and be your best every day. Attention to detail, the ability to learn quickly and a positive attitude is also a must!

In return you will be welcomed and supported by Towergate, part of our Ardonagh family, an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Ardonagh family.
• Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry.
• Pension scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing.
• 1 day paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.