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Telephonic Triage Nurse

Gentiva

United States

Remote

USD 60,000 - 90,000

Full time

7 days ago
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Job summary

An established industry leader in hospice and home care is seeking a dedicated Telephonic Triage Nurse to join their compassionate team. In this remote role, you will assess and prioritize patient calls, providing essential support and guidance to families in need. With a focus on better care for caregivers, the company offers comprehensive benefits and professional development opportunities. This position allows you to make a real difference in patients' lives while enjoying the flexibility of working from home. If you are a skilled RN with a passion for patient care, this opportunity is perfect for you.

Benefits

Health Insurance
401k Plan
Tuition Reimbursement
PTO
Mileage Reimbursement
Professional Growth Opportunities

Qualifications

  • 3+ years of clinical experience with at least 2 years in hospice or home health.
  • Must have RN licensure and experience in telephone triage.

Responsibilities

  • Assess callers' symptoms and prioritize calls effectively.
  • Provide education and support to patients and families via phone.

Skills

Clinical Experience
Telephone Triage
Patient Assessment
Communication Skills

Education

Graduate of an accredited school of nursing
Registered Nurse (RN) licensure

Tools

Electronic Medical Records (EMR)
Microsoft Office Suite

Job description

Our Company

Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.

Overview

We’re looking for a Telephonic Triage Nurseto join our team. You will directly report to the Telephonic Triage Manger. This is a remote position and you will be responsible to assess callers' symptoms, to prioritize calls and to advise patients or families in basic treatment or to make the critical decision to send a nurse to evaluate the patient’s current situation.

The shift is every Sat & Sun 8am-8pm.

  • Receives and responds to calls for assigned Hospice service area
  • Collects appropriate data in order to make informed decisions related to patients care
  • Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient’s family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit

This is a work from home position. To support operational needs and business hours, candidates should reside inthese states: Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas or Virginia.

About You
  • Graduate of an accredited school of nursing
  • Current Registered Nurse (RN) licensure within a NLC Compact State,Three (3) years clinical experience
  • Must possess a minimum of two (2) years’ experience, either in oncology, long-term care, or hospice or home health
  • Prior experience with telephone triage
  • Prior experience using Electronic Medical Records (EMR) and Microsoft Office Suit including Word and Outlook
We Offer
  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
  • Opportunity to Participate In a Fleet Program
  • Competitive Salaries
  • Mileage Reimbursement
  • Professional Growth and Development Opportunities
Legalese
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
Location
Gentiva Hospice
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