Telephone Triage Midwife

Frimley Health NHS Foundation Trust; Bicester; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

Frimley Health NHS Foundation Trust in Bicester is seeking an experienced Band 6 Telephone Triage Midwife to join our maternity team on a full-time basis. You will assess concerns, provide safe clinical advice, and ensure women are directed to the right care at the right time, working within the Telephone Triage Service.

Part-time hours or a job-share can be considered, offering flexible working patterns to fit staff needs while maintaining high standards of patient care.

Formación

• Registered Midwife with current NMC registration and post‑registration experience.
• Mentorship/PSPA/SLIP qualification or equivalent is preferred.
• Evidence of ongoing CPD and commitment to professional development.
• Completed preceptorship or equivalent transition to independent practice.

Responsabilidades

• Provide timely, safe clinical advice to women and families via telephone triage.
• Assess risk, identify red flags and direct to appropriate care at the right time.
• Work as part of the maternity team across multiple areas and maintain clinical governance.
• Offer midwifery-led care and autonomous decision making within current protocols.

Conocimientos

Excellent communication

Telephone guidance

Clinical leadership

Decision making

Educación

Registered Midwife

NMC registered

Mentorship/PSPA/SLIP

CPD evidence

Completed preceptorship

Herramientas

IT skills

Descripción del empleo

Job Overview

We are looking for an experienced and enthusiastic Band 6 Telephone Triage Midwife to join our maternity team located in Bicester on a full-time basis. This is an important role providing timely, safe and compassionate clinical advice to women and families contacting our maternity service. Working within the Telephone Triage Service, you will use your clinical expertise to assess concerns, identify risk, provide appropriate advice and ensure women are directed to the right care at the right time. You will need to be a confident and experienced midwife with excellent communication skills, sound clinical judgement and the ability to make safe decisions while working autonomously. Part-time hours or a job-share can be considered.

Main duties of the job

• To work as a midwife and a member of the midwifery team in all areas of the maternity service as required – i.e. Community, Antenatal Ward, Labour Ward, Postnatal Ward, Transitional Care Unit, Birth Centre, Antenatal Clinic, Maternity Assessment Centre, Maternity Triage and the Telephone Triage Service.
• All midwife practitioners will be Registered Midwives, accountable for their own midwifery practice and will be able to fulfil the following role through the ability to make decisions with current protocols and principles of care in compliance with the NMC’s Midwives Rules and Code of Midwifery Practice.
• This midwife will be experienced and will be able to demonstrate experience in all aspects of antenatal, intrapartum and postnatal care.
• She/he will be expected to continue with post-registration education and development to become a confident midwife able to provide care with the women either in the community or hospital environment.
• The post holder is required to take responsibility as a prime care provider in either the hospital or community setting. She/he will be confident in providing midwife led care.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed Job Description And Main Responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Qualifications

Essential criteria

• Registered Midwife
• Current on the NMC register
• Mentorship / PSPA / SLIP qualification
• Evidence of CPD
• Completed preceptorship.

Desirable criteria

• Leadership / management training
• Audit experience
• Registered nurse

Experience

Essential criteria

• Experience of collaborative care/referral with other agencies related to maternity care.
• Up to date experience within all areas of midwifery, particularly low and high-risk antenatal care.
• Experience in providing clinical advice over the telephone.
• Experience of managing a ward area.

Desirable criteria

• Experience in guideline development and implementation
• Able to demonstrate achievement in service improvement.
• Experience of audit.

Skills & Knowledge

Essential criteria

• Effective and enhanced internet and IT skills and good understanding of various IT software.
• Demonstrates competence in dealing with obstetric emergencies in hospital and community setting, both patient facing and via directed guidance over the telephone.
• Maintains confidentiality and data protection needs
• Excellent communication skills – ability to listen and respond appropriately to people, especially over the telephone.
• Demonstrates strong clinical leadership and influencing skills

Desirable criteria

• Knowledge of clinical governance processes/ risk management.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.