Telephone Support Volunteer - Greater Preston, Chorley & South Ribble

Alzheimer's Society; Lancashire; On-site; GBP 10,000 - 40,000; Full time

Job summary

Alzheimer's Society seeks a Telephone Support Volunteer to provide vital support to people affected by dementia over the telephone. This role emphasizes interpersonal communication and personalized assistance, ensuring individuals connect with the right services based on their unique situations.

Qualifications

• Strong communication skills necessary for telephone support.
• Ability to adapt service based on individual needs and circumstances.

Responsibilities

• Provide support and information for individuals living with dementia.
• Offer tailored services based on users' needs, interests, and personalities.

Skills

Interpersonal Skills

Job description

About The Role

Would you like to use your interpersonal skills over the telephone to provide vital support and information about services to people affected by dementia?

As a Telephone Support Volunteer, you will assist individuals living with dementia, those affected by dementia, or people worried about their memory to connect with available support and services. You will offer a tailored service based on each person's needs, interests, abilities, history, and personality. You will be a key contact for service users, ensuring continuous support when they need it most.

Note: This role is subject to a satisfactory Criminal Records Check from the Disclosure and Barring Service (England & Wales), Disclosure Scotland (Scotland), or AccessNI (Northern Ireland). For more information regarding Criminal Records Checks, please refer to the relevant authority.