TELEPHONE RECEPTIONIST

The House of Bruar; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Year-round job stability

Great training and career growth

Substantial discounts throughout the store

Healthcare plan after one year service

Holiday entitlement increases with service

Employee referral scheme

Job summary

The House of Bruar in Ballinluig is looking for a dedicated receptionist to be the first point of contact for our stakeholders. This full-time permanent position is crucial to the smooth operation of our busy Mail Order team. Candidates should have excellent communication skills and a professional presentation reflective of our luxury brand.

We offer year-round job stability, comprehensive training, and generous benefits including discounts and awards for long service. Apply today and be part of a friendly and rewarding workplace.

Qualifications

• Previous experience is preferable but full training will be given.
• Immaculately presented and representative of our luxury brand.

Responsibilities

• Answering, logging and forwarding inbound calls.
• Managing incoming and outgoing post.
• Supporting with administration tasks where required.
• Data capture and managing the sending of catalogues from customer requests.

Skills

Excellent command of the English language

Customer service orientation

Team player

Excellent communication skills

Job description

An opportunity has arisen for a receptionist to support the team within The House of Bruar. This role is fundamental to the business as the first point of contact with our stakeholders.

The role is a permanent position to assist with our busy Mail Order team. It is based in our Ballinluig office and offers full time hours. Previous experience is preferable, although full training will be given.

About us

Situated just off the A9 in majestic Highland Perthshire, we are Scotland's most celebrated department store. Celebrating our 30th anniversary, we continue to expand and innovate, offering huge scope for career growth, job security and consistent hours of work all year round. A big company but on an intimate scale, we notice ability and hard work, recognising and rewarding loyal service. Our diverse customer base is reflected in our workplace, which is friendly and welcoming to all.

Key responsibilities

• Answering, logging and forwarding inbound calls.
• Managing incoming and outgoing post.
• Supporting with administration tasks where required.
• Data capture, managing the sending of catalogues from customer requests.

What we are looking for

• Excellent command of the English language, both written and spoken.
• A customer service professional who is driven, an excellent communicator and a team player.
• Immaculately presented, ensuring the Reception area is representative of our luxury brand.

Who we need

• A professional who is driven, an excellent communicator and a team player.
• Immaculately presented and representative of our luxury brand in every way.

Rewards

• Year-round job stability.
• Great training and career growth.
• Fairness- Over 18’s gets paid the same starting rate as over 21’s.
• Family meal each year in our restaurant after 1 year.
• Substantial discounts throughout the store - increasing with service.
• Staff transport provided from Perth and other local hubs- subsidised for all and free for NEC Card holders and Young Scot free bus holders.
• Long Term service awards – we reward our most loyal colleagues.
• Birthday day off for long serving colleagues.
• Volunteering day for long serving colleagues.
• Healthcare plan after one year service.
• Generous employee referral scheme.
• Holiday entitlement that increases with service.
• Employee Award - we recognise our best performing colleagues each month.

COME AND DO GREAT THINGS WITH US

Please apply by email to [e-mail] or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.