Telephone Business Development Manager - 12 Month FTC

Nottingham Building Society; Nottingham; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Bonus scheme

Medicash health care

29 days annual leave

Work-life balance

Volunteer days

Job summary

Nottingham Building Society is hiring two Telephone Business Development Managers at its Head Office in Nottingham. This hybrid role (minimum two days a week on-site) focuses on growing the mortgage intermediary business through proactive outbound activity and strong broker relationships.

You will target Residential, Specialist Residential, RIO, Buy to Let, and related opportunities, while aiming to hit individual and team sales targets with a focus on customer outcomes.

Qualifications

• Proven track record in sales with strong results and customer outcomes.
• Experience in financial services, ideally external sales or business development.
• Experience in prospecting and identifying new business opportunities.

Responsibilities

• Build and maintain relationships with mortgage intermediaries.
• Promote Nottingham Building Society and products within the intermediary community.
• Identify and develop opportunities across Residential, RIO, Buy to Let, and related sectors.

Skills

Sales track record

Financial services exp

Prospecting

Communication skills

Stakeholder mgmt

Self-motivated

Mortgage knowledge

Job description

About The Role

Contract type: 12 month FTC

Hours: Full-time, 35 hours

Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)

Salary: Up to £35k per annum

At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you don’t feel you tick every box, we’d still genuinely love to hear from you. Telephone Business Development Manager

We have an exciting opportunity for two Telephone Business Development Manager’s to join our growing Mortgage Intermediary team at Nottingham Building Society.

You’ll play an important role in growing our mortgage business through the intermediary market, building strong relationships with brokers and creating new business opportunities through targeted outbound activity.

This could be a great next step if you already have experience within the mortgage intermediary market, business development or mortgage broking and are looking for an opportunity to develop your career within a supportive and growing team.

Here’s a taste of what you will be doing as a Telephone Business Development Manager’s at Nottingham Building Society:

• Build and maintain strong relationships with mortgage intermediaries, providing a tailored and ongoing service to key contacts.
• Promote Nottingham Building Society and our mortgage products within the professional intermediary community.
• Identify and develop new business opportunities across Residential, Specialist Residential, RIO, Buy to Let and Limited Company Buy to Let.
• Proactively develop new and existing intermediary relationships through structured outbound telephone activity.
• Take ownership of your business development activity, planning and managing your pipeline to identify opportunities and maximise performance.
• Work towards individual and wider sales targets while maintaining a strong focus on service and good customer outcomes.
• Use MI and data to understand performance, identify trends and spot opportunities for growth.
• Work collaboratively with internal stakeholders to support the delivery of our wider mortgage objectives.
• Ensure customer outcomes and the Consumer Duty Principle remain central to the way you work.
• Understand and appropriately manage operational and regulatory risks within your role.

About you

• A proven track record in sales, with experience delivering strong results and great customer outcomes.
• Experience working within financial services, ideally within an external sales or business development environment.
• Experience in prospecting and identifying new business opportunities.
• Excellent communication and influencing skills, with the confidence to build strong professional relationships.
• Strong stakeholder management skills and the ability to work effectively with a range of internal and external contacts.
• A proactive, self-motivated approach with the drive to achieve individual and team targets.
• An understanding of mortgage products, systems and processes would be advantageous

Reward & Benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• For all full-time roles we work a 35‑hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.
• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
• A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
• We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
• Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.

Embracing Diversity Together

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.

About us

Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities.

We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.

Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.