Telephone Business Development Manager

Stellar Select Limited; Watford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in the finance sector is seeking an experienced Telephone Business Development Manager to manage and grow intermediary relationships. This role involves supporting brokers, structuring deals, and driving lending volumes in a fast-paced environment. Ideal candidates will be proactive communicators with strong relationship management skills and a track record in finance.

Benefits

Contributory Pension scheme

Private Medical Healthcare

Life Assurance

Dental Plan

Free eye tests

Annual leave purchase scheme

Social events

Refreshments

25 days annual leave with bank holidays

Superb development opportunities

Qualifications

• Solid understanding of bridging finance processes.
• Direct finance experience is highly advantageous.
• Confident communicator with excellent listening skills.

Responsibilities

• Build and maintain relationships with introducers to meet business targets.
• Progress applications within service level agreements.
• Log all activities in the CRM and maintain records.

Skills

Communication

Relationship Management

Sales

Objection Handling

Negotiation

Tools

CRM (HubSpot)

Job description

Job Title: Telephone Business Development Manager

Location: Watford - Office Based

Salary: Competitive + Commission

Hours: Monday to Friday 9 am to 5.30 pm

Benefits:

• Contributory Pension scheme
• Private Medical Healthcare
• Life Assurance
• Dental Plan
• Free eye tests
• Annual leave purchase scheme
• Social events
• Refreshments
• 25 days annual leave with bank and public holidays on top
• Perk box
• Superb development opportunities

About the position of Telephone Business Development Manager:

Are you an experienced bridging finance professional looking to join a well-established and growing specialist lender? Whether you've built your knowledge through broking, relationship management, or business development, this is a great opportunity to further your career in a dynamic and supportive environment.

As a Telephone Business Development Manager, you'll be responsible for managing and growing intermediary relationships within a defined region. Working closely with a field-based BDM, you'll handle inbound enquiries, structure deals, and support brokers to drive lending volumes across bridging, development, and commercial finance. You'll be the go-to contact for your broker panel, providing product guidance and ensuring deals progress smoothly through to completion.

This role is ideal for someone who thrives in a fast-paced, telephone-based role and is motivated by delivering results and building strong, lasting relationships in the intermediary market.

Responsibilities for the role of Telephone Business Development Manager:

• Build and maintain relationships with introducers to meet business targets.
• Gain in-depth knowledge of bridging, development, and commercial finance products, criteria, and USPs.
• Assess enquiries, generate terms, and progress applications within SLAs.
• Work closely with the regional field BDM to maximise sales opportunities.
• Respond promptly to new business enquiries from intermediaries.
• Keep accurate records in CRM and maintain communication logs.
• Keep intermediaries informed about new products and market trends.
• Engage proactively with new, existing, and lapsed intermediaries.
• Conduct fact-finding calls with intermediaries to identify opportunities.
• Schedule virtual meetings to present product propositions and benefits.
• Evaluate enquiries, identify sales opportunities, and help structure deals.
• Follow up on issued terms and agreed deals to ensure progression.
• Introduce new firms and provide regional support information.
• Support field BDM with on-the-road appointments, ensuring excellent service.
• Log all activities in CRM (HubSpot).

Experience and skills required for the role of Telephone Business Development Manager:

• Solid understanding of bridging finance processes.
• Direct experience in bridging, development, or commercial finance is highly advantageous
• Confident and articulate communicator, with excellent listening and objection-handling skills
• Proven track record of developing and maintaining successful broker relationships
• Organised and adaptable, with the ability to prioritise and deliver against service level expectations
• Driven and proactive, with a commercial mindset and the confidence to convert opportunities into business

For more information regarding the role of Telephone Business Development Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.