Telephone Business Development Manager

Stellar Select Limited; London; Remote; GBP 40,000; Full time

Job summary

A leading company in the mortgage sector is seeking a Telephone Business Development Manager. This remote role involves generating leads, managing customer relations, and driving sales in a dynamic environment. Ideal candidates will have significant telephone sales experience and thrive in a target-driven setting.

Benefits

30 days holiday plus bank holidays

Salary sacrifice pension scheme

Employee assistance programme

Health cash plan

Growth share

Professional development and growth opportunities

Annual discretionary bonus

Qualifications

• Proven experience in telephone-based sales.
• Knowledge of mortgage products and later-life lending.
• Adaptability in a dynamic business environment.

Responsibilities

• Serve as the first contact for broker customers, providing excellent customer service.
• Generate and qualify new leads through proactive outreach and inbound enquiries.
• Build and maintain strong client relationships and convert leads into sales.

Skills

Telephone sales experience

Excellent communication skills

Customer service

Sales-driven

Organizational skills

Job description

Job Title: Telephone Business Development Manager

Location: Remote

Salary: Up to £40,000 basic, 25% bonus on target, plus uncapped 1% over-target bonus

Hours: Monday to Friday 9 am to 5.30 pm

Benefits:

• 30 days holiday plus bank holidays
• Salary sacrifice pension scheme
• Employee assistance programme
• Health cash plan
• Growth share
• Professional development and growth opportunities
• Annual discretionary bonus

About the position of Telephone Business Development Manager:

Due to our clients continued growth we have 2 exciting opportunities for motivated Telephone Business Development Managers to join an innovative, customer-focused mortgage lender specialising in later-life lending. This remote role is ideal for a sales-driven professional with strong telephone sales experience and excellent communication skills. You'll be the first point of contact for broker customers, responsible for generating and qualifying leads, building lasting client relationships, and driving business growth. The successful candidate will be highly organised, target-oriented, and able to deliver exceptional customer service while working collaboratively with internal teams. If you thrive in a fast-paced, ambitious environment and are passionate about helping clients access tailored mortgage solutions, this opportunity could be the perfect next step in your career.

Responsibilities for the role of Telephone Business Development Manager:

• Serve as the first contact for broker customers, providing excellent customer service
• Generate and qualify new leads through proactive outreach and inbound enquiries
• Build and maintain strong client relationships by understanding their mortgage needs
• Convert leads into sales to drive business growth and meet targets
• Support and follow sales strategies to increase market share
• Collaborate with underwriting, processing, and key account teams for smooth applications
• Keep accurate CRM records, ensuring compliance with policies and regulations
• Monitor market trends and competitor activity to refine sales approaches
• Handle a high volume of calls efficiently and professionally
• Stay updated on product knowledge and later-life lending regulations

Experience and skills required for the role of Telephone Business Development Manager:

• Proven experience in telephone-based sales, with strong knowledge of mortgage products and later-life lending solutions
• Demonstrated success in meeting or exceeding sales targets in a fast-paced environment
• Adaptability and resilience to thrive in a dynamic, evolving business environment

For more information regarding the role of Telephone Business Development Manager, please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.