Telemarketing Representative

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in Birmingham is seeking Telemarketing Representatives to support their sales teams. You'll qualify leads, generate outbound interest and maintain communication with clients. Ideal candidates will have a background in B2B sales or customer service, strong organizational skills, and be comfortable in a fast-paced environment. This role includes a good salary, holiday entitlement, and additional perks.

Benefits

25 days holiday plus bank holidays

Pension scheme

Retail discounts

Qualifications

• Previous experience in a customer-facing role, ideally from B2B lead generation or sales.
• Exceptional verbal and written communication skills.
• High attention to detail and fantastic organizational skills.

Responsibilities

• Qualify incoming leads and make appointments for sales teams.
• Ensure all customer data is accurately input into the CRM system.
• Conduct follow-up emails and confirmations as required.

Skills

Communication skills

Organizational skills

Attention to detail

Customer service

Education

Degree educated or equivalent

Job description

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Telemarketing Representative, birmingham

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Client:

Pitch Consultants

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Birmingham – office based

Pitch is delighted to be exclusively partnering with a new client based in Birmingham as they look to add several Telemarketing Reps to their team.

The team supports a network of field sales managers who travel daily in their role to meet with clients and generate sales. Your role will be to qualify incoming leads, make appointments for them, as well as outbound lead generate. You’ll need to be an excellent communicator, super-organised and be happy picking up the phone to customers.

Requirements of the role include:

• Following up warm leads by telephone, confirming decision maker details and making appointments for the sales teams.
• Outbound lead generate.
• Ensuring that all customer data is input into the CRM system accurately.
• Have regular update and feedback calls with field sales team.
• Send follow-up emails and confirmations as required.

What sort of experience and qualities do you need?

• Previous experience in a customer-facing role- this would ideally be from a B2B lead generation or sales role but could also be in customer services or sales such a retail, hospitality, call centre etc.
• Exceptional communication skills, verbal and written.
• A high attention to detail and fantastic organisational skills is a must!
• Comfortable using a computer and databases.
• A polished and professional approach to communications.
• Ideally degree educated or equivalent.

This client provides a full and thorough induction plan for all roles and requires you to be in the office at least 4 days a week. Hours of work are either 8am – 4.30pm or 8.30am – 5pm Monday to Friday. Along with the salary, the role offers 25 days holiday plus BH, pension, retail discounts.

First interviews w/c 16th June with second interviews the following week and an idea start date of 7th July.