Telemarketing Lead Representative

The Cigna Group; Glasgow; Hybrid; GBP 50,000; Full time

Job summary

A leading international healthcare insurance company is seeking a Sales Executive in Glasgow. The role involves managing leads, providing exceptional customer service, and achieving sales targets. Candidates should possess strong sales skills and a customer-first approach. The position offers a competitive salary and benefits, promoting internal development and work-life balance with no weekend working.

Benefits

Competitive salary

Discretionary annual bonus

Private health/dental care

Life insurance

Excellent pension plan

Wellbeing program

Qualifications

• 1-2 years’ experience in Sales preferred but not essential.
• Ability to identify and solve problems.

Responsibilities

• Achieve sales targets pre-determined by management.
• Communicate regularly with members.
• Provide excellence in customer service.
• Overcome objections and build successful relationships.
• Maintain accurate records and files as required.

Skills

Strong customer focus

Proven track record in Sales

Excellent interpersonal skills

Good verbal and written communication

Ability to exercise judgement

Ability to organise and manage workflow

Basic system navigation

Regulatory awareness

Job description

Social network you want to login/join with:

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Client:

The Cigna Group

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

88dc687a948e

Job Views:

46

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

• Would you like to earn an uncapped & competitive bonus and join one of the largest international healthcare insurance companies in the world?
• Would you like to work hybrid, so you have best of both worlds?
• Would you like to benefit form a top-class benefit package that benefits your family also?
• Would you like to join an organisation that take pride in internal promotions and development?

About Cigna:

Do you love sales and speaking to customer to help them find the product they need? Have you worked in sales in a highly regulatory environment? You might be the just the person we are looking for!

Cigna are one of the largest International Medical Insurers worldwide with our roots dating back over 200 years ago. With over 48,000 employees across the world and offices globally.

We are looking to recruit a highly driven & passionate sales professional to join our fantastic organisation. We offer a competitive basic salary as well as a generous and realistic on target earning potential. In addition to this we will also reward great performance with a discretionary annual bonus.

This is a target driven role and working at Cigna as a Sales Executive you'll need to bring bags of enthusiasm and drive. What’s just as important is that you have the motivation, passion and drive to be the best.

In this role you will be responsible for your own database of leads that are provided, no cold calling involved. These leads will be globally mobile individuals and your role will be to successfully communicate to these potential customers all around the world from different nationalities and cultures, therefore great communication skills are essential.

We put our customers at the heart of everything we do, so your ability to engage in client relationships and successfully close deals is key within this role. This will be done through building excellent relationships with customers .

The Position:

As Sales Executive you will reporting to the Sales Manager and you will be responsible for handling incoming queries from web-based customers to meet their needs, with the goal of closing the sale. You will also be responsible for generating sales through outbound calls to leads generated via the website and work to problem solve and ensure an accurate, efficient, and smooth sales process. No cold calling involved in this role, and you will be given an opportunity to earn 50K plus yearly.

We offer fantastic working hours to allow a positive work life balance – no weekend working!

Main Duties / Responsibilities

• Achieve sales targets pre-determined by management.
• Communicate regularly with members.
• Provide a customer service excellence.
• Overcome objections and build successful relationships.
• Achieve / exceed set productivity and quality standards.
• Update in-house systems Sales Force
• Adhere to regulatory targets within our territorial limits.
• Sell with integrity and treat customers fairly.
• Interface effectively with internal colleagues, the client management team, the medical team staff etc. to resolve customer issues.
• Maintain accurate records and files as required.
• Actively support other team members and the achievement of team objectives
• Identify potential process improvements and make recommendations.
• To carry out other ad hoc tasks as required to meet business needs.

Skills / Experience

• Strong customer focus with ability to identify and solve problems.
• Proven track record in Sales
• Excellent interpersonal skills and team player
• Good verbal and written communication
• Ability to exercise judgement.
• Ability to organise, prioritise and manage workflow.
• Basic system navigation and Microsoft application skills
• Regulatory awareness
• Proven track record in telemarketing insurance sales inbound and outbound, ideally in a non-advised sales process
• 1 – 2 years’ experience in Sales in preferred but not essential

In return you will be rewarded with an attractive salary that is reviewed yearly, in-depth training, monthly paid bonus for achieving KPI’s, also a yearly company performance bonus, life insurance, private health/dentalcare, excellent pension plan, share scheme, discounts on products/services, daily allowance to help cover food/travel costs, modern offices, parking facilities, wellbeing program and much more….

But one of the biggest attractions at Cigna is we pride ourselves on internal development and promotion so come and be a Cigna success story and send me your CV today as we have start dates approaching soon!

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Sales Executive

• Would you like to earn an uncapped & competitive bonus and join one of the largest international healthcare insurance companies in the world?
• Would you like to work hybrid, so you have best of both worlds?
• Would you like to benefit form a top-class benefit package that benefits your family also?
• Would you like to join an organisation that take pride in internal promotions and development?

About Cigna:

Do you love sales and speaking to customer to help them find the product they need? Have you worked in sales in a highly regulatory environment? You might be the just the person we are looking for!

Cigna are one of the largest International Medical Insurers worldwide with our roots dating back over 200 years ago. With over 48,000 employees across the world and offices globally.

We are looking to recruit a highly driven & passionate sales professional to join our fantastic organisation. We offer a competitive basic salary as well as a generous and realistic on target earning potential. In addition to this we will also reward great performance with a discretionary annual bonus.

This is a target driven role and working at Cigna as a Sales Executive you'll need to bring bags of enthusiasm and drive. What’s just as important is that you have the motivation, passion and drive to be the best.

In this role you will be responsible for your own database of leads that are provided, no cold calling involved. These leads will be globally mobile individuals and your role will be to successfully communicate to these potential customers all around the world from different nationalities and cultures, therefore great communication skills are essential.

We put our customers at the heart of everything we do, so your ability to engage in client relationships and successfully close deals is key within this role. This will be done through building excellent relationships with customers .

The Position:

As Sales Executive you will reporting to the Sales Manager and you will be responsible for handling incoming queries from web-based customers to meet their needs, with the goal of closing the sale. You will also be responsible for generating sales through outbound calls to leads generated via the website and work to problem solve and ensure an accurate, efficient, and smooth sales process. No cold calling involved in this role, and you will be given an opportunity to earn 50K plus yearly.

We offer fantastic working hours to allow a positive work life balance – no weekend working!

Main Duties / Responsibilities

• Achieve sales targets pre-determined by management.
• Communicate regularly with members.
• Provide a customer service excellence.
• Overcome objections and build successful relationships.
• Achieve / exceed set productivity and quality standards.
• Update in-house systems Sales Force
• Adhere to regulatory targets within our territorial limits.
• Sell with integrity and treat customers fairly.
• Interface effectively with internal colleagues, the client management team, the medical team staff etc. to resolve customer issues.
• Maintain accurate records and files as required.
• Actively support other team members and the achievement of team objectives
• Identify potential process improvements and make recommendations.
• To carry out other ad hoc tasks as required to meet business needs.

Skills / Experience

• Strong customer focus with ability to identify and solve problems.
• Proven track record in Sales
• Excellent interpersonal skills and team player
• Good verbal and written communication
• Ability to exercise judgement.
• Ability to organise, prioritise and manage workflow.
• Basic system navigation and Microsoft application skills
• Regulatory awareness
• Proven track record in telemarketing insurance sales inbound and outbound, ideally in a non-advised sales process
• 1 – 2 years’ experience in Sales in preferred but not essential

In return you will be rewarded with an attractive salary that is reviewed yearly, in-depth training, monthly paid bonus for achieving KPI’s, also a yearly company performance bonus, life insurance, private health/dentalcare, excellent pension plan, share scheme, discounts on products/services, daily allowance to help cover food/travel costs, modern offices, parking facilities, wellbeing program and much more….

But one of the biggest attractions at Cigna is we pride ourselves on internal development and promotion so come and be a Cigna success story and send me your CV today as we have start dates approaching soon!

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.