Telemarketing Advisor

Sun, Inc.; Bexhill-on-Sea; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the holiday park industry seeks a passionate Telemarketing Advisor to connect with customers and promote holiday home ownership. Join a supportive and growing team, and enjoy comprehensive training, as well as various employee benefits that enhance health and well-being.

Benefits

Generous discount on holidays across our parks

Discount on all food items on park

Free premium eye test voucher

Access to Help@hand app with health and retail discounts

Comprehensive Employee Assistance Programme

Qualifications

• Previous sales experience from a customer service background.
• Ability to adapt communication for different customer interactions.
• Willingness to learn and implement new sales strategies.

Responsibilities

• Make outbound calls to potential customers and manage leads.
• Build and nurture relationships to convert leads into sales.
• Work collaboratively with park sales teams to maximize sales opportunities.

Skills

Verbal communication

Written communication

Interpersonal skills

Self-motivation

Sales techniques

Tools

CRM systems

Job description

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At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!

Job Summary

Park Holidays UK is a rapidly growing company and one of the largest providers of holiday parks across England, Scotland, and Wales. We are looking for a highly motivated Telemarketing Advisor to join our expanding team. In this role, you will connect with prospective and existing customers, nurturing leads and promoting holiday home ownership. This is a fantastic opportunity for individuals who thrive in a fast-paced sales environment and are driven by results.

Job Duties

• Make outbound calls to new customers and existing database leads who have expressed interest in holiday home ownership with Park Holidays UK.
• Build relationships and follow up with leads in a timely manner to convert interest into sales opportunities.
• Work closely with park sales teams to identify and maximise opportunities for caravan sales.
• Manage and update the lead management system to ensure accurate and up-to-date records of customer interactions.
• Meet and exceed weekly and monthly sales targets that align with the overall telesales team's objectives.
• Visit parks to gain a thorough understanding of the product and locations to enhance your ability to sell holiday homes effectively.

Requirements

• Previous sales experience, ideally from a customer service background.
• Experience with telemarketing or outbound calls is preferred but not essential.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to adapt your approach for different customer interactions.
• Proficiency in managing CRM or lead management systems.
• High degree of self-motivation and enthusiasm for sales.
• Ability to work collaboratively as part of a team while managing individual targets.
• Willingness to learn, grow, and adapt to new sales strategies and techniques.
• Ability to work at least 1 evening per week
• Alternate weekend availability (Saturday 9am–5pm, Sunday 10am–4pm).

We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount on all food items on park
• Free premium eye test voucher
• Access to the Help@hand app offering health, wellbeing, and retail discounts
• Comprehensive Employee Assistance Programme