Telecoms Customer Administrator

Express Recruitment; Nottingham; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading company in the telecommunications industry seeks a Telecoms Customer Administrator in Nottingham. Offering a starting salary of approximately £25,000, the role includes developing contracts, handling customer calls, and maintaining relationships. Join a dynamic team with ample career progression and enjoy benefits like 31 days of holiday and free parking on-site.

Benefits

31 days holiday including bank holidays

Free parking on site

Qualifications

• Experience in an administrative role.
• Experience working in the telecoms industry.
• Good telephone manner with ability to build client relationships.

Responsibilities

• Create and develop new contracts and credit checks.
• Process new connection orders and update the CRM.
• Maintain customer relationships and provide excellent service.

Skills

Customer relationship management

Communication

Problem-solving

Job description

Posted:

2 days ago

Category:

Call Centre & Customer Care Jobs

Deadline:

July 2, 2026

Due to continued success and rapid financial growth, our client is seeking a Telecoms Customer Administrator to join their talented team. If you are keen to make an impact in the rapidly growing telecommunication industry, this is the role for you!

Our client offers excellent career progression opportunities and the ability to control your own workday, with a competitive starting salary of c£25,000 DOE.

Business working hours are Monday – Thursday 9.00-17.30 (1 hour lunch) and Friday 9.00-17.00 (30 mins). Our client offers an excellent holiday benefit of a total of 31 days inclusive of bank holidays.

Free parking on site, and the role is office-based 5 days a week.

Due to high demand for the role, applications are closing soon, so if you are keen to make your mark, apply now!

Role and Responsibilities

1. Create and develop new contracts and credit checks
2. Process new connection orders and update the CRM
3. Maintain customer relationships and provide excellent service
4. Handle inbound and outbound calls to resolve order issues
5. Ensure documentation is sent to new and existing customers

Qualifications and Experience

1. Experience in an administrative role
2. Experience working in the telecoms industry
3. Good telephone manner with the ability to build and develop client relationships
4. Long-term career goals

About Express Recruitment

Express Recruitment has been providing exceptional recruitment solutions across the East Midlands since 1987, exceeding expectations for over 267,000 candidates.

We serve a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, and Voluntary organizations. Find all current vacancies at https://bit.ly/3IaEnI7

Not quite the right role for you yet? Let us do the scrolling for you! Fill in our contact form at https://bit.ly/3NHa9NR or call us at 0115 924 0010, and we will assist you.

Vacancy Summary

Location: Nottingham

Duration: Full-Time, Permanent

If you do not hear from a consultant within three days, please assume your application was unsuccessful. Feel free to apply for other roles in the future.

This vacancy is advertised on behalf of Express Recruitment Ltd., an Employment Agency.

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