Telecommunications Engineer

Circet; Yeovil; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading telecommunications company is seeking a Telecommunications Engineer in Yeovil, United Kingdom. The role involves installing broadband and TV services, resolving faults, and ensuring customer satisfaction. The ideal candidate will have skills in effective communication and problem-solving. Competitive salary and benefits include 25 days of annual leave and career development opportunities.

Benefits

25 days annual leave

Life assurance

Employee Assistance Programme

Career development opportunities

Qualifications

• Experience in installing broadband and TV services.
• Ability to resolve broadband faults efficiently.
• Customer-focused approach with excellent communication skills.

Responsibilities

• Install broadband and TV services.
• Resolve broadband faults.
• Optimize speed in customer premises.

Skills

Customer service

Broadband installation

Problem solving

Job description

Telecommunications Engineer – Full Training Provided

Salary: £28,805.40 - £29,385.40 + Bonus

Hours: 45 during probation / 46 after probation

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while adapting to their changing requirements. With over 4000 employees across Ireland & UK, we continue to bring people together to make this happen.

The Role

1. Install broadband and TV services
2. Resolve broadband faults
3. Optimize speed in our customer's premises on behalf of our clients which include TalkTalk and BT

Providing installation, repair, and maintenance of Broadband, Telephony, and T.V services

• Complete all work to the required quality standard as applied by Circet in line with best working practices and client requirements
• Educate our customers on the services installed while ensuring all services are operating to the customer’s satisfaction
• Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction
• Respond professionally and effectively to all customer requests and enquiries
• Continuously develop your professional abilities through completing timely any training requirements as communicated
• Comply with company fleet policy
• Follow current health and safety regulations aligned to H&S handbook, Tool Box Talks, etc.
• Ensure the operation of tools is carried out safely
• Ensure work activities comply with current environmental regulations
• Comply with Circet UK Data Protection Policies, the Data Protection Act, and other relevant legislation

Why work in Circet?

• Competitive salary and benefits package including 25 days annual leave, life assurance, access to Employee Assistance Programmes, and career development opportunities
• Encouragement of involvement, diversity, and inclusion
• Support for excellence and leadership development
• Opportunities for personal development and career progression through further education, mentoring, and pathway programs
• Dedication to making a difference through Corporate Social Responsibility