Telecommunications Engineer

Circet IRE & UK; Oxford; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading telecommunications service provider in Oxford is seeking a Telecommunications Engineer. The role involves installing and optimizing broadband and TV services, with a commitment to excellent customer service. The company offers a competitive salary of £28,000 - £29,000 plus bonuses, complete training, and various employee benefits. Ideal candidates will thrive in a diverse environment and have a proactive approach to problem-solving.

Benefits

25 days annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Qualifications

• Willing to learn and complete necessary training to develop professional skills.
• Ability to comply with company policies and regulations.
• Effective communication to educate customers on services.

Responsibilities

• Install broadband and TV services for clients.
• Resolve broadband faults and maintain related services.
• Optimize speed for customers' premises.

Skills

Installation of broadband and TV services

Fault resolution for broadband

Customer service skills

Knowledge of health & safety regulations

Job description

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Position: Telecommunications Engineer – Full Training Provided

Salary: £28,000 - £29,000 + Bonus

Hours: 45 during probation / 46 after probation

About Circet

Circet Ireland & UK have built an extensive portfolio of specialist services. We are leading providers in the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We focus on innovation and proactive solutions to meet our clients’ expectations, adapting to their changing needs. With over 4,000 employees across Ireland & UK, we continue to grow and bring talented people together.

The Role

• Install broadband and TV services
• Resolve broadband faults
• Optimize speed in customers' premises for clients including TalkTalk and BT
• Repair and maintain Broadband, Telephony, and related services
• Complete work to quality standards aligned with Circet and client requirements
• Educate customers on installed services and ensure satisfaction
• Work efficiently, maintain a clean environment, and ensure excellent customer service
• Respond professionally to customer requests and inquiries
• Complete necessary training to develop professional skills
• Comply with company policies, health & safety regulations, and environmental standards
• Ensure safe operation of tools and equipment
• Adhere to data protection policies and relevant legislation

Why work at Circet?

• Competitive salary and benefits, including 25 days annual leave, life assurance, Employee Assistance Programmes, and career development opportunities
• Encouragement of involvement, diversity, and inclusion
• Opportunities for leadership, personal development, and further education
• Dedication to Corporate Social Responsibility

We are committed to equality of opportunity for all applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy, race, religion, or marital status.