Telecommunications Engineer

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading managed service provider is seeking a skilled Communications Engineer to install and configure advanced telecom and IT solutions for clients across the UK. This role requires expertise in VoIP systems and customer interactions, with clear benefits including holidays, training opportunities, and a collaborative team environment.

Benefits

22 days’ holiday + your birthday off

Staff discounts

Paid volunteering time

Wellbeing support

Clear personal development plan

Qualifications

• 3+ years in UC or installation engineering roles.
• Experience with Gamma Horizon and/or 8x8 VoIP.
• Teams Room setups (Yealink hardware preferred).

Responsibilities

• Install and configure cloud-hosted VoIP systems.
• Conduct site surveys and deliver end-user training.
• Ensure every install is smooth, professional, and well-documented.

Skills

VoIP systems

Networking basics

Problem-solving

Communication

Job description

Social network you want to login/join with:

Telecommunications Engineer, newcastle-upon-tyne, tyne and wear

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Client:

The Curve Group

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Communications Engineer – Unified Comms & AV Installations

Full-Time

Field-Based from Northampton

UK Driving Licence Required

We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK.

In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.

What we’re looking for:

• 3+ years in UC or installation engineering roles
• Experience with Gamma Horizon and/or 8x8 VoIP
• Teams Room setups (Yealink hardware preferred)
• Understanding of contact centre features (IVRs, dashboards, agent tools)
• Confident with networking basics (VLANs, PoE, QoS)
• Comfortable working with tools to mount AV/telephony equipment
• A strong communicator with great problem-solving skills
• Full UK driving licence required

What you’ll get:

• 22 days’ holiday + your birthday off (rising to 25 days in year 2)
• Staff discounts, paid volunteering time, and wellbeing support
• Clear personal development plan and learning opportunities

You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon.

If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!