Telecommunications Engineer

Circet IRE & UK; London Borough of Harrow; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading telecommunications provider in London is seeking a Telecommunications Engineer. This role offers full training and a competitive salary ranging from £28,000 to £29,000, alongside bonuses. Responsibilities include installing broadband and TV services, resolving faults, and maintaining customer satisfaction. Employees enjoy 25 days of annual leave and opportunities for personal development.

Benefits

25 days annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Qualifications

• Experience in telecommunications or related field is preferred.
• Ability to communicate effectively with customers.
• Commitment to health and safety standards.

Responsibilities

• Install broadband and TV services for customers.
• Resolve broadband faults and optimize customer speed.
• Maintain a clean working environment while providing excellent service.

Skills

Customer service skills

Troubleshooting skills

Knowledge of broadband technology

Job description

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Telecommunications Engineer – Full Training Provided

Salary: £28,000 - £29,000 + Bonus

Hours: 45 during probation / 46 after probation

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while adapting to their changing requirements. With over 4000 employees across Ireland & UK, we continue to bring people together to make this happen.

The Role

• Install broadband and TV services
• Resolve broadband faults
• Optimize speed in customer premises on behalf of clients including TalkTalk and BT
• Repair and maintain Broadband, Telephony, and related services
• Complete work to the required quality standards and client specifications
• Educate customers on installed services and ensure satisfaction
• Work efficiently, maintain a clean environment, and ensure excellent customer service
• Respond professionally to customer requests and inquiries
• Complete relevant training to develop professional skills
• Comply with company policies, health and safety regulations, and environmental standards
• Ensure safe operation of tools and equipment
• Adhere to data protection policies and relevant legislation

Why work in Circet?

• Competitive salary and benefits including 25 days annual leave, life assurance, Employee Assistance Programmes, and career development opportunities
• Encouragement of involvement, diversity, and inclusion
• Focus on excellence and leadership development
• Support for personal development through education, mentoring, and pathway programmes
• Commitment to corporate social responsibility

We are committed to equality of opportunity for all staff. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnerships.