Telecommunications Engineer

Circet IRE & UK; Enfield; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading telecommunications provider in the UK seeks a Telecommunications Engineer to install and maintain broadband and TV services. The role offers full training and competitive salary, along with extensive career development opportunities. Candidates should possess excellent customer service and technical skills to ensure customer satisfaction and compliance with safety standards.

Benefits

25 days annual leave

Life assurance

Employee Assistance Programmes

Qualifications

• Ability to install and maintain broadband and telephony services.
• Strong customer interaction and communication skills.
• Knowledge of health and safety regulations.

Responsibilities

• Install broadband and TV services.
• Resolve broadband faults and optimize service speed.
• Educate customers on services and ensure satisfaction.

Skills

Customer service skills

Technical knowledge of broadband

Problem-solving abilities

Job description

Social network you want to login/join with:

Telecommunications Engineer – Full Training Provided

Salary: £28,000 - £29,000 + Bonus

Hours: 45 during probation / 46 after probation

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while adapting to their changing requirements. With over 4,000 employees across Ireland & UK, we continue to bring people together to make this happen.

The Role

1. Install broadband and TV services
2. Resolve broadband faults
3. Optimize speed in our customers' premises on behalf of our clients, including TalkTalk and BT
4. Repair and maintain Broadband, Telephony, and related services
5. Complete all work to the required quality standards as applied by Circet, in line with best practices and client requirements
6. Educate customers on the services installed, ensuring all services operate to customer satisfaction
7. Work efficiently, maintaining a clean environment and excellent customer satisfaction
8. Respond professionally and effectively to all customer requests and inquiries
9. Develop your professional abilities through timely training as communicated
10. Comply with company fleet policy
11. Follow current health and safety regulations, including H&S handbook and Toolbox Talks
12. Operate tools safely
13. Ensure work activities comply with environmental regulations
14. Comply with Circet UK Data Protection Policies and relevant legislation

Why work in Circet?

1. Competitive salary and benefits, including 25 days annual leave, life assurance, Employee Assistance Programmes, and career development opportunities
2. Encouragement of involvement, diversity, and inclusion
3. Support for excellence and leadership development
4. Opportunities for personal development, further education, mentoring, and career progression
5. Dedication to making a difference through Corporate Social Responsibility

We are committed to equality of opportunity for all staff. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, or civil partnership.