Telecommunications Engineer

Circet IRE & UK; Cobham; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading telecommunications provider in Cobham is seeking a Telecommunications Engineer to install broadband and TV services. The ideal candidate will have experience resolving faults and educating customers on services. This role offers a competitive salary and benefits, including 25 days of annual leave and career development opportunities.

Benefits

25 days of annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Qualifications

• Experience with broadband and TV services installation.
• Ability to resolve broadband faults and optimize speed.
• Commitment to excellent customer service and satisfaction.

Responsibilities

• Install broadband and TV services.
• Resolve broadband faults effectively.
• Educate customers on installed services.

Skills

Customer service

Problem-solving

Technical installation

Health and safety compliance

Job description

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Telecommunications Engineer – Full Training Provided

Salary: £28,000 - £29,000 + Bonus

Hours: 45 during probation / 46 after probation

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while adapting to their changing requirements. With over 4000 employees across Ireland & UK, we continue to bring people together to make this happen.

The Role

1. Install broadband and TV services
2. Resolve broadband faults
3. Optimize speed in our customers' premises on behalf of our clients, including TalkTalk and BT
4. Repair and maintain Broadband, Telephony, and related services
5. Complete all work to the required quality standards as applied by Circet in line with best working practices and client requirements
6. Educate customers on the services installed, ensuring all services operate to their satisfaction
7. Work efficiently while maintaining a clean environment and ensuring excellent customer satisfaction
8. Respond professionally and effectively to all customer requests and inquiries
9. Continuously develop your professional abilities through timely training
10. Comply with company fleet policies
11. Follow current health and safety regulations, including H&S handbook and Toolbox Talks
12. Operate tools safely
13. Ensure work activities comply with environmental regulations
14. Adhere to Circet UK Data Protection Policies and relevant legislation

Why work at Circet?

1. Enjoy a competitive salary and benefits, including 25 days of annual leave, life assurance, Employee Assistance Programmes, and career development opportunities
2. Be part of a company that values involvement, diversity, and inclusion
3. Join a company that nurtures excellence and develops future leaders
4. Access personal development and career progression through education, mentoring, and pathway programmes
5. Contribute to our Corporate Social Responsibility initiatives

We are committed to equality of opportunity for all staff and encourage applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, or civil partnerships.