Telecommunications Engineer

Circet IRE & UK; Cheltenham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading provider in the telecommunications sector is seeking a Telecommunications Engineer. The role entails installing and maintaining broadband and TV services while ensuring customer satisfaction and compliance with quality standards. The company offers a competitive salary, training opportunities, and a commitment to diversity and professional development.

Benefits

25 days annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Qualifications

• Experience in installation and maintenance of broadband and TV services is preferred.
• Ability to educate and support customers on installed services.

Responsibilities

• Install broadband and TV services for clients.
• Resolve broadband faults and optimize service speed.
• Comply with health and safety regulations during operations.

Skills

Customer Satisfaction

Technical Skills

Problem Solving

Job description

Telecommunications Engineer - Full Training Provided

Salary: £28,805.40 - £29,385.40 + Bonus

Hours: 45 during probation / 46 after probation

Working with Circet

Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client's expectations while adapting to their changing requirements. With over 4,000 employees across Ireland & UK, we continue to bring people together to make this happen.

The Role

1. Install broadband and TV services
2. Resolve broadband faults
3. Optimize speed in customers' premises on behalf of our clients, including TalkTalk and BT

Providing installation, repair, and maintenance of Broadband, Telephony, and T.V services

• Complete all work to the required quality standards as applied by Circet, in line with best practices and client requirements
• Educate customers on the services installed, ensuring all services operate to their satisfaction
• Work efficiently while being considerate, maintaining a clean environment, and ensuring excellent customer satisfaction
• Respond professionally and effectively to all customer requests and inquiries
• Continuously develop professional skills through timely training completion
• Comply with company fleet policies and health and safety regulations
• Ensure safe operation of tools and compliance with environmental regulations
• Adhere to Circet UK Data Protection Policies and relevant legislation

Why work in Circet?

• Competitive salary and benefits including 25 days annual leave, life assurance, Employee Assistance Programmes, and career development opportunities
• Encourages involvement, diversity, and inclusion
• Nurtures excellence and leadership development
• Supports personal development through education, mentoring, and pathway programmes
• Dedicated to making a positive impact through Corporate Social Responsibility

We are committed to equality of opportunity for all staff and encourage applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.