Telecommunications Engineer

Circet; Chelmsford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A telecommunications company in Chelmsford is hiring a Telecommunications Engineer responsible for installing broadband and TV services. The ideal candidate will resolve faults, optimize service speed, and ensure customer satisfaction. Full training is provided, along with a competitive salary and benefits including 25 days annual leave.

Benefits

25 days annual leave

Life assurance

Access to Employee Assistance Programmes

Career development opportunities

Qualifications

• Full manual Driving Licence is required.
• Work authorization in United Kingdom is required.

Responsibilities

• Install broadband and TV services.
• Resolve broadband faults.
• Optimize speed in customers' premises.
• Provide installation, repair and maintenance of services.
• Educate customers on installed services.

Skills

Installation of broadband and TV services

Fault resolution

Customer education

Customer satisfaction

Job description

Overview

Location: Chelmsford

We are hiring! Circet UK are looking for Telecommunications Engineer. Full training provided.

Circet Ireland & UK (Formerly KN Group) have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients expectations while not losing sight of their changing requirements. With over 4000 employees across Ireland & UK we continue to bring people together to make this happen.

Responsibilities

• Install broadband and TV services
• Resolve broadband faults
• Optimise speed in customers' premises on behalf of our clients which include TalkTalk and BT
• Providing installation, repair and maintenance of Broadband, Telephony and TV services
• Complete all work to the required quality standard as applied by Circet Home in line with best working practices and client requirements
• Educate our customers on the services installed while ensuring all services are operating to the customers' satisfaction
• Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction
• Respond professionally and effectively to all customer requests and enquiries
• Continually develop your professional abilities through completing timely any training requirements as communicated
• Comply with company fleet policy
• Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks etc
• Ensure the operation of tools is carried out in a safe manner
• Ensure work activities comply with current environmental regulations
• Licence/Certification: Full manual Driving Licence (required)
• Work authorisation: United Kingdom (required)

Benefits / Why Circet

• Be part of a company that encourages involvement, diversity and inclusion
• Be part of a company that nurtures excellence and develops leaders
• Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
• Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility
• You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities